Communications Manager, AI Products

Menlo Park, CA (On-site)

$146K/yr – $206K/yrSenior Level8+ years expFull time

Posted 5 days ago

Job Summary

Own and drive the communications strategy for Meta's AI products from Muse to Meta AI, guiding launches, messaging, and cross-functional counsel across product, research, and policy teams.

  • Own product launch narratives, materials, and media strategy
  • Advise senior leaders and shape responsible AI communications with cross-functional partners

Job Description

Responsibilities

  • Lead the communications strategy for Meta Superintelligence Lab's consumer AI products, including Muse and Meta AI, by creating clear objectives and measures of success
  • Lead major product launch moments end to end; including narrative, materials, press and social strategy, briefings, demos, embargo management, and measurement
  • Serve as communications counsel to product, research, and business leadership on positioning, media engagement, and issues management
  • Shape how we talk about AI capabilities responsibly — including privacy, data access and permissions, and safety — in partnership with Policy, Legal, Research, and Product teams
  • Drive social-first and creator storytelling that highlight people using Muse and Meta AI in real life
  • Build and steward senior relationships with technology, consumer, and business journalists, analysts, and creators
  • Partner cross-functionally with Product, Research, Marketing, Policy, Legal, and the broader Meta Communications team, and influence launch planning

Requirements

  • Bachelor's degree in Communications, Journalism, or a related field, or equivalent experience
  • 8+ years of experience in communications, with a focus on consumer technology products in the US market
  • Experience leading consumer software or AI product launches
  • Knowledge of generative AI concepts, trends, and innovations
  • Experience distilling complex technical details into clear written narratives, press materials, and social copy
  • Established relationships with national technology, consumer, or business press
  • Experience leading communications strategy end to end
  • Experience counseling senior leaders and driving complex cross-functional conversations independently
  • Experience working in a fast-paced environment with competing priorities

Preferred

  • Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
  • Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
  • Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
  • Experience communicating about AI assistants, AI agents, or foundation models
  • Experience managing product-related issues, including privacy, data access, safety, or trust questions in consumer technology
  • Experience communicating research or model capabilities alongside consumer product narratives
  • Experience with social-first storytelling, creator partnerships, and influencer engagement
  • Experience managing a portfolio of competing priorities with flexibility to pivot quickly
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Founded in 2004
Menlo Park, CA, US
132K employees (40,751 in marketing)

Salaries

Posted range

$146K/yr – $206K/yr

Taken straight from the job posting.

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Communications Manager, AI Products

Meta · Menlo Park, CA · On-site