Responsibilities

• This position is responsible for leading the planning and execution of internal event experiences, driving high-impact content development and supporting internal communications. The position will create, develop, and implement content, communications, and event programs that align with Uniphore’s vision and direction.
• A key expectation of this role is the ability to deliver sophisticated event experiences and executive-ready content - high-quality, polished and thoughtfully designed programs and materials with consistency that elevate engagement and reinforce culture across Uniphore and beyond.
• This role also has the opportunity for expansion to external event support within the corporate communications organization.
• Content Development Own the creation of high-quality presentations for executive , companywide and event audiences—translating strategy and priorities into clear, compelling, visually polished narratives.
• Lead companywide email support, including drafting, editing and coordinating leadership and project email campaigns, ensuring messaging is consistent, on-brand and audience-appropriate.
• Serve as a hands-on content owner across formats (presentations, written communications, digital/visual assets), partnering with brand and creative teams to maintain quality and consistency.
• Leverage AI tools and platforms (e.g., generative AI, MCP-integrated tools) to accelerate content development, streamline drafting/editing workflows and improve efficiency across decks, emails and communications materials.
• Build and maintain a library/repository of reusable content templates, decks and messaging frameworks to drive efficiency and consistency across teams.
• Internal Events Deliver exceptional event experiences by designing a cohesive event journey (pre-event communications, agenda creation, speaker coordination, on-site/virtual experience flow and post-event follow-up) and ensuring polished execution across all touchpoints.
• Lead the planning and execution of multiple internal events annually (in-person, virtual and hybrid), ensuring a consistent , high-quality attendee experience.

Requirements

• Bachelor's degree in communications, public relations, journalism, marketing, English, event management, hospitality, business or related field is preferred. Or eight (8) years of related work experience.
• 5+ years of related experience in internal and/or corporate communications, content development, event management or a blend of both.
• Excellent oral, written and interpersonal communication skills.
• Demonstrated ability to develop high-quality decks/presentations, communication plans, coordinate interviews/stakeholders, develop key messages and track KPIs.
• Strong project/program management skills with the ability to manage multiple concurrent projects in a deadline-driven environment.
• AI expertise and experience required , including practical fluency with AI tools and platforms (e.g., generative AI, MCP-integrated tools) to support content creation, communications and workflow efficiency.
• Experience building and leading intranet, knowledge base, or content management programs, including running cross-functional workstreams to define approach, ownership and governance.
• Proficient using PowerPoint and Microsoft O365 suite.
• Ability to handle sensitive information with the utmost discretion.
• Ability to collaborate cross functionally and build relationships at all levels of the organization and across business functions, establish credibility and act as a trusted partner.

Benefits

• Benefits : In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.