Responsibilities

• Manages day-to-day road work communications including drafting and emailing road advisories, compiling weekly road work schedule, updating web pages.
• Coordinates with the engineering and operations departments on construction project communications including planning public meetings, drafting and mailing letters/postcards to impacted residents, updating project web pages, hosting/attending virtual/in-person public meetings, etc. Provides assistance with video editing for these events.
• Collaborates with WCRC departments to develop and update postings on various social media platforms including Facebook, LinkedIn and Twitter.
• Provides front-line customer service support for the organization including answering calls from the road commission's main line, greeting visitors to WCRC's lobby, monitoring WCRC's general email inbox, sorting incoming mail, operating two-way radio to communicate with field staff, etc.
• Monitors WCRC's service request system daily, including entering service requests, following up with citizens as needed, assisting/training co-workers, etc.
• Assists the communications manager to implement a strategic communication plan to advance WCRC brand identity and broaden awareness of its programs, priorities and accomplishments.
• Coordinates WCRC's participation in various community events including paint-a-plow, big truck events and parades.

Requirements

• Possession of at least an associate degree in English, journalism, communications, public relations, political science, related field or its equivalent.
• Two years of administrative support and/or communications.

Benefits

• Medical insurance that starts on your first day
• 40 hours of annual leave immediately upon hire
• Dental and vision insurance
• Defined benefit pension
• 13 paid holidays
• Medical and dependent flexible spending accounts
• Tuition reimbursement
• Short-term and longer-term disability insurance
• Health care savings program
• Employer paid life insurance