Responsibilities

• Advises key stakeholders on developing and executing effective communication strategies related to high-priority projects and develops and oversees additional projects.
• Responsible for creation and execution of communication strategies and tactics targeted at Bank leadership and employees.
• Writes or reviews communication deliverables for the Bank or department across a variety of communication media.
• Develops and implements measurement strategies related to communications tools and approaches.
• Develops key relationships with and promotes ongoing collaborative partnerships with Bank and Federal Reserve System colleagues.
• Ensures web content and communication materials are maintained to keep information current and engaging.
• Recognized as an expert and advisor within the organization and has in-depth expertise in communications and broad knowledge of other disciplines within other departments.
• Leads the development and execution of comprehensive communication strategies to promote engagement and understanding of Bank and SCS functional goals, high-priority initiatives, and key messages, both internally and externally.
• Serves as a key advisor to SCS leadership, creates communication deliverables across multiple mediums for both regular weekly communications as well as a variety of ad hoc communication needs
• Ensures SCS internal and external web pages are up to date and accurate.

Requirements

• Bachelor's degree in communications, English, marketing, journalism, or business
• 7+ years of related experience
• Bachelor’s degree and 10 years of related work experience OR Master’s degree and 7 years of related work experience
• Previous experience translating complex initiatives into effective communication campaigns
• Advanced skills to counsel senior leadership in the capacity of a strategic advisor
• Expert written, verbal, and multimedia communication skills
• Expert knowledge of project management
• Experience using data analytics to measure effectiveness of communication initiatives
• Expert in creating concise and compelling communications for different audiences
• Experience with content-management platforms; familiarity with Sitecore a plus

Preferred

• Sitecore a plus
• Canva a plus
• Photoshop a plus
• content-management platforms; familiarity with Sitecore a plus
• experience with intranet to drive employee engagement
• Advanced knowledge of Microsoft Office applications

Benefits

• The Cleveland Fed offers benefits to support overall health and financial security. Learn more about our benefits here: https://www.clevelandfed.org/careers