Client Service Manager (Marketing)

London, UK (On-site)

£50K/yr – £55K/yrMid Level2+ years expPermanent

Posted 5 weeks ago

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Job Summary

Own client delivery and revenue expansion by managing key accounts, coordinating multi‑channel campaigns, and leading cross‑functional projects to hit KPIs.

  • Own key account delivery and upsell opportunities across marketing services.
  • Lead integrated campaigns across digital, social, and traditional channels.
  • Drive performance reviews, ROI optimization, and data‑driven recommendations for management.

Job Description

Responsibilities

  • Liaise with senior management to determine the range of services to be offered.
  • Manage and grow key customer accounts, acting as the primary point of contact to ensure delivery of high quality marketing services aligned with objectives.
  • Develop and implement integrated marketing strategies, coordinating campaigns across digital, social, and traditional channels.
  • Lead cross-functional teams to deliver projects on time, within budget, and to agree KPIs.
  • Analyse campaign performance, prepare reports for management, and provide data driven recommendations to optimise results and ROI.
  • Identify upselling and business development opportunities, supporting revenue growth and long term client relationships.

Requirements

  • A relevant degree in business or marketing.
  • 1-2 years’ experience in client services, sales, or account management, ideally within a commercial or professional services environment.
  • Excellent communication and relationship management skills, with a client focused and commercially driven approach.
  • Strong analytical skills, with experience interpreting sales data and market research.
  • Ability to manage multiple client accounts and priorities effectively.

Marketing Team

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