About the Role:

We're hiring a Client Account Manager to be the first full-time team member at JavChav LLC, a growing marketing consulting agency. You'll work directly with the founder, who also serves as COO of an 8-figure portfolio of companies spending millions in advertising across sales and marketing verticals.

You will own the day-to-day relationship across our active consulting clients. You'll be in every client meeting, every internal team meeting, and you'll make sure nothing falls through the cracks. You start as the second set of ears in the room—taking notes, capturing action items, driving follow-through. Within 60–90 days, you're running the weekly client check-ins yourself while the founder joins monthly.

This is a path to true account ownership. The right person grows into running entire client accounts independently.

What you Get:

• Quarterly performance bonuses tied to agency growth and client retention. Real upside, not corporate platitudes.
• Unlimited PTO. Take what you need, do the work that matters.
• Benefits after 30 days. Real ones.
• Rare access. You'll see the inside of an 8-figure operation spending millions in advertising—how decisions get made, how teams are built, how revenue is generated. Most people don't get this exposure until they're 10 years in.
• Ownership over your work. Do your job, do it well, and you'll never hear about the "how." If you have a better idea, share it.

What You'll Own

Client Account Management (Primary)

• Attend every client meeting alongside the founder—capture action items and drive follow-through to completion
• Manage client communication, scheduling, and meeting cadence
• Own weekly client check-ins independently after the first 60–90 days (founder joins monthly)
• Ensure all client deliverables are tracked, on-time, and nothing slips
• Be the first point of contact for client questions and requests

CRM Management (GoHighLevel)

• Live inside GoHighLevel daily—pipeline updates, contact management, tag hygiene, automation oversight
• Maintain and optimize existing GHL automations across all client accounts
• Coordinate with our GHL build contractor on new builds and changes
• Pull and verify pipeline data, flag issues, and ensure CRM data integrity

Internal Operations

• Attend internal team meetings and own action item follow-through
• Manage the recruiting pipeline—resume review, candidate screening, interview scheduling
• Create ad copy for client campaigns (variations, hooks, body copy)
• Document SOPs and playbooks as processes are built

Sales Team Support

• Ensure sales reporting is accurate and delivered on cadence

In Your First 90 Days You'll…

• Days 1–30: Be onboarded into all active client accounts. Attend every meeting alongside the founder. Capture action items. Build a working understanding of each client's offer and team.
• Days 31–60: Take ownership of meeting follow-through. Begin chiming in during client calls. Own client scheduling and communication entirely.
• Days 61–90: Run the weekly client check-ins independently. Founder shifts to monthly client meetings. You are the day-to-day account owner.

Who You Are

• 3+ years in account management, marketing operations, or agency client services
• Hands-on GoHighLevel experience required—pipelines, automations, contact management, reporting
• SMB or startup experience—you've worked where everyone wears multiple hats
• Strong communicator—written and verbal. You'll be in client meetings and your written follow-ups represent the agency
• Detail-obsessed—you track what others forget, and follow up without being asked
• Coachable—you start as a notetaker and grow into running accounts. Ego will not survive here
• Self-directed—comfortable in a fast-moving, remote environment with shifting priorities
• Available Monday–Friday, 9 AM–5 PM PST
• Bonus: info product, coaching, or marketing agency background with direct client-facing responsibilities

Our Tool Stack: GoHighLevel, Slack, Asana, Claude, Manus, Fathom, Zoom, Meta Ads Manager

This Role Is NOT For You If…

• You need to be told what to do every day
• You've only worked in large corporate environments and need rigid structure
• You're uncomfortable with ambiguity and shifting priorities
• You can't sit in a meeting and stay present for 60 minutes without checking your phone
• You've never worked inside a CRM
• You're not willing to start as a notetaker before earning account ownership