Client Account Director, Financial Services Accounts

New York City, NY (Hybrid)

Salary Not AvailableSenior Level8+ years expFull time

Posted 2 days ago

Job Summary

Own and guide multi-channel marketing programs for key clients, leading cross-functional teams, shaping data-driven narratives, and driving ongoing account growth and profitability.

  • Lead day-to-day strategic client relationship and program delivery
  • Develop cross-channel insights and recommendations for business impact
  • Identify opportunities for upsell and growth in partnership with Sales

Job Description

Responsibilities

  • Builds empathetic personal relationships with clients and engages in understanding client’s marketing and business challenges, creating sound marketing program solutions to solve those challenges.
  • Leads and directs cross functional teams in building, development and delivery of omnichannel marketing programs to achieve client’s stated objectives and business outcomes.
  • Leverages strong data driven experience to interpret data and analytics – helping to craft the narrative that illustrates the impact of our programs on the client’s business.
  • Serves as the primary day-to-day strategic client lead, driving overall client satisfaction, long-term partnership growth, and proactive account leadership.
  • Become proficient in company designated tools for success in project and account management.
  • Create and proactively manage internal timelines for projects and programs through proactive communication.
  • Accurately track time and resource utilization within Amsive's project management platform.
  • Schedule, organize and facilitate client campaign initiatives across all agency channels; hold regular internal meetings to effectively guide client conversation to ensure clarity and productivity.
  • Communicate with clients on a regular basis including weekly or monthly calls to review campaign performance, recommending omni-channel marketing strategies and campaign optimizations to continuously improve results.
  • Oversee implementation, delivery, and execution of program promise; manage client expectations by providing timing and budget implications of scope change requests.

Requirements

  • 8 years + experience managing digital marketing programs, with proven results in Paid Search, SEO and/or social media initiatives.
  • 4+ years of financial services experience required (including banking or credit unions), from either client-side or vendor/agency-side work.
  • 4+ years of experience in agency environment required.
  • Demonstrated excellence in building and maintaining profitable client relationships.
  • Experienced in compiling, documenting, and communicating client requirements to internal stakeholders (in digital marketing, direct mail or creative services).
  • Must have experience overseeing implementation or managing and executing multi-channel marketing campaigns as main client point of contact.
  • Experience managing, training, and developing a growing group of direct reports; effectively delegating tasks and responsibilities to increase team capacity.
  • Strong written and verbal communication skills, a positive attitude, and the ability to thrive in a collaborative and fast-paced environment.
  • Ability to influence others, both with the client and within the internal Amsive organization.
  • Strong grasp and demonstrated application of marketing and communication principles.

Benefits

  • Salary starting at $135,000/yr, based on skills and experience
  • Paid time off that includes Unlimited Vacation Time, Annual Sick Days, Mental Health Days, and Holidays
  • Dental, Vision, and Health Insurance
  • 401(k) with a company match program
  • Paid Parental Leave
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Amsive

3.8 Glassdoor

Amsive is a data-driven performance marketing agency that enhances marketing ROI through innovative customer acquisition and engagement solutions. As a full-service agency, Amsive enables growth by leveraging digital and direct-native expertise, with dedicated teams shaping powerful strategies, creative executions, direct marketing, and digital marketing, including SEO, paid search, media, and performance measurement. Audience Science is central to our success. Our approach encompasses a unique data process for audience analysis, channel activation, testing, and measurement to ensure actionable recommendations. Audience Science helps clients navigate today’s marketing complexity to target their optimal audiences and surpass their performance objectives, always focusing on the next best customer. To learn more, visit amsive.com.

Founded in 1980
Bolingbrook, IL, US
1.5K employees (162 in marketing)
67% recommend to a friend
93% CEO approval

Traffic Signals

Monthly Visitors
39.1K
Monthly Google Ads Budget
$259.8K
Traffic Source Mix
Search
39.4%
Direct
44%
Referral
10%
Social
5.1%
Paid
1.2%

Headcount Trend

Current headcount: ~822

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Client Account Director, Financial Services Accounts

Amsive · New York City, NY · Hybrid