Chinese-Speaking Livestream Auction Moderator

Location: Culver City, CA

Job Type: Part-Time, On-Site

Compensation: Starting at $20 per hour, based on experience

Schedule: Flexible; approximately 15–30 hours per week depending on availability and project needs

Language: Fluent Mandarin Chinese required; working proficiency in English preferred

Training: Paid training provided

About LiveLab

LiveLab is a Los Angeles-based livestream e-commerce agency that partners with leading brands to drive sales through TikTok Shop, Amazon Live, and other digital platforms. We provide professional training, production support, and opportunities to work across fashion, accessories, beauty, technology, and lifestyle projects.

Position Overview

We are seeking a detail-oriented, energetic, and reliable Chinese-Speaking Livestream Auction Moderator to support fast-paced live auction broadcasts.

The moderator will work behind the scenes with livestream hosts, project managers, and production teams to manage auction timing, product listings, viewer comments, promotional information, and overall broadcast flow.

This role requires strong attention to detail, quick decision-making, and the ability to communicate clearly in both Mandarin Chinese and English. The ideal candidate can remain organized under pressure while actively supporting the host and maintaining strong sales momentum throughout the livestream.

Responsibilities

• Support live auction broadcasts on TikTok Shop and other digital platforms
• Communicate with Chinese-speaking project managers and team members regarding products, pricing, promotions, and livestream strategy
• Coordinate closely with the host and proactively support sales conversion
• Manage product links, product pinning, auction order, pricing, inventory, and promotional information
• Track auction timing, countdowns, winning bids, product transitions, and upcoming items
• Provide the host with timely reminders regarding pricing, product details, calls to action, and auction pacing
• Monitor viewer comments and respond to questions promptly and professionally
• Highlight purchasing instructions, promotional details, and important auction rules in the chat
• Help maintain strong livestream energy, urgency, and audience participation
• Identify technical, inventory, pricing, or product-link issues and report them immediately
• Complete pre-stream checks for products, lighting, cameras, audio, internet connection, livestream software, and product listings
• Record relevant livestream data and assist with post-stream reporting
• Follow established auction procedures, project guidelines, and escalation protocols
• Participate in paid training, rehearsals, and team meetings as assigned
• Maintain professional attendance, communication, and workplace conduct

Qualifications

• Fluent Mandarin Chinese communication skills
• Working proficiency in English
• Strong organizational skills and attention to detail
• Comfortable working with multiple systems, product listings, and live chat simultaneously
• Able to communicate quickly and clearly in a fast-paced environment
• Proactive, responsive, and able to anticipate the host’s needs
• Comfortable supporting high-energy, sales-focused auction broadcasts
• Able to stay calm and solve problems during live operations
• Reliable attendance and professional communication
• Able to accept coaching and apply feedback
• Available to work on-site in Culver City
• Flexible availability, including evenings and weekends
• Legally authorized to work in the United States

Preferred Experience

• Livestream moderation, auction, e-commerce, or TikTok Shop experience
• Experience with live selling, online auctions, product operations, or customer service
• Familiarity with fashion, handbags, accessories, collectibles, beauty, or lifestyle products
• Experience using livestream dashboards, product-management systems, spreadsheets, OBS, or similar tools
• Previous experience coordinating with hosts, production teams, or project managers
• Understanding of sales conversion, audience engagement, and auction pacing

What We Offer

• Competitive hourly compensation
• Paid onboarding and operational training
• Flexible part-time scheduling
• Hands-on experience in livestream commerce and live auction operations
• Opportunities to work across multiple brands and product categories
• Professional development and potential advancement into Assistant Project Manager or Project Manager roles
• Additional project opportunities based on performance, reliability, and business needs

Application Requirements

Please submit your resume and briefly describe:

• Your Mandarin Chinese and English proficiency
• Any livestream, auction, e-commerce, customer service, or operational experience
• Your experience using TikTok Shop, OBS, spreadsheets, or similar systems
• Your general weekly availability

Selected candidates may be asked to complete a brief operational assessment or participate in a simulated livestream auction during the interview process.