Campaign Manager, Digital Advertising

Description

The Campaign Manager, Digital Advertising operates within the eHealthcare Solutions Client Services team and is primarily focused on contract execution, campaign fulfillment, client relationships and maintaining a book of business. The Campaign Manager is client-facing, serves as the internal/external main point of contact for campaign fulfillment, and interacts closely with Sales, Ad Operations, Reporting & Analytics and Finance.

Day to day responsibilities include:

· Facilitate internal kickoffs.

· Contribute to and participate in client Quarterly Business Review meetings.

· Partner closely with the Account Management team in support of new or existing business, working closely with the pre-sales team, post-sales campaign management, performance, and evaluation.

· Maintain detailed account tracking of campaign activities

· Responsible and accountable for the management of the successful fulfillment and completion of all client contract deliverables within contract terms from Kick-off through campaign close. Ensure all client and internal compliance processes are followed.

· Minimize need for contract amendment/conversion/extension – Coordinate all required contract amendment processes, execution, and communications

· Forecast or confirm fulfillment timelines across campaign components for accurate revenue reconciliation

· Collaborate with internal stakeholders for optimal campaign performance

· Participate in assigned projects or initiatives that support new or enhanced products and services, process improvements or organizational changes

· Work independently with minimal supervision and operate with excellence.

· Create/maintainsupport docs including but not limited to screenshots, mockups, etc.

· Participate in client MLR review calls when needed

Job Requirements

· 3+ years of relevant work experience in pharmaceutical consulting, marketing, account management or Client Services

· Strong understanding of media buying terminology such as: CPM, CPUV, SOV, Standard IAB banner sizes, geotargeting, native, SEM, etc.

· Highly motivated individual who can work independently and prioritize work

· Excellent written, verbal, and interpersonal skills; customer service orientation

· Excellent organizational skills: ability to handle multiple tasks simultaneously and manage tasks to accomplish desired results

· Deliver or participate in training as required

· Demonstrated ability to work cross-functionally with multiple groups/departments, such as account management, operations, editorial, etc.

· Prioritize and respond to ad hoc requests from clients, client partners, and internal stakeholders

· A strong desire to continuously learn and improve themselves as well as processes, procedures and methods within their department.

· Attention to detail, time management and project management skills

Technical Qualifications:

The position requires the use of several software tools for reporting and analytics.

Experience with the following software applications/platforms is preferred:

· Microsoft Office Suite (Word, Power Point, Excel, Outlook), with extensive experience and high proficiency with Excel and PowerPoint

· Salesforce experience is a must

Competitive compensation package and benefits commensurate with candidate’s experience are available. eHealthcare Solutions is an equal opportunity employer.

Experience:

• Digital Advertising: 3 years (Required)