Responsibilities

• Own key client relationships day to day, serving as the primary point of contact and trusted partner across all campaign activity
• Lead integrated influencer marketing strategies in partnership with Account Directors, aligning on goals, KPIs, and budget to scope campaigns and set timelines
• Identify client goals and translate them into the right influencer strategy, from awareness to conversion
• Manage full-funnel campaign execution alongside Campaign Associates, providing consistent guidance and collaboration throughout the campaign lifecycle
• Manage and mentor Campaign Associates, supporting their growth and development while driving strong campaign execution
• Maintain prescribed SLAs and proactively surface insights, risks, and opportunities to clients
• Deliver clear, compelling analytics and performance reporting across all KPIs, from awareness to conversion
• Build and present polished, executive-facing presentations that tell the story of campaign performance
• Partner Agency Leadership to continuously improve processes and implementation
• Support Agency Leadership on overall project management, prioritization, and cross-functional coordination
• Foster a collaborative team environment, sharing feedback openly and stepping in to support teammates when needed
• Bring exceptional organizational skills and a detail-oriented, executional mindset to every campaign, ensuring nothing falls through the cracks
• Manage multiple client accounts and campaign workstreams simultaneously, balancing competing priorities without sacrificing quality
• Execute consistently in accordance with the team's operational plan

Requirements

• 3+ years of professional experience in influencer marketing, social media, communications, digital marketing, or related fields
• 1-3 years of client management experience
• Experience with TikTok Shop and social commerce campaigns is a plus
• Extremely high organizational skills and demonstrated resourcefulness
• Ability to communicate and present information effectively and concisely, both internally within a team environment, and externally with our clients
• Demonstrate initiative to suggest and implement new ideas
• Possess strong interpersonal and priority-setting skills to identify and determine steps needed to accomplish assigned tasks and execute them with minimal feedback
• Ability to work in a fast-paced, dynamic environment and adjust to new priorities as required
• Proficient in all Microsoft Suite products including Word, Excel, and PowerPoint
• BA degree or higher strongly preferred

Preferred

• BA degree or higher strongly preferred

Benefits

• Comprehensive Benefits – Full health, dental, and vision insurance to keep you covered.
• Remote Work Flexibility – Thrive in a high-energy, high-performing team—all from the comfort of your home. We provide support for your internet and home office setup.
• 401(k) Plan – Save for your future with our competitive 401(k) retirement savings plan.
• Flexible PTO – Recharge and take time off whenever you need with our flexible paid time off policy.
• Paid Parental Leave – Four months of fully paid leave for new moms and dads—one of the best policies in the industry.
• Ongoing Training & Development – We invest in your growth with customized training, coaching, and career acceleration opportunities—while building clearer, more defined career paths. Plus, take advantage of our annual education stipend to keep learning on your terms.
• End-of-Year Break – We typically close between Christmas and New Year’s to give everyone time to unplug and recharge. Availability may vary by team based on workload and customer support needs.