Responsibilities

• Business Development & Growth Develop and execute a regional business development plan aligned with BayMark and business line strategic growth goals.
• Identify market opportunities, service gaps, and emerging referral trends to support strategic expansion and improved access to care.
• Support new program launches and service expansions by developing targeted outreach and referral activation strategies.
• Monitor program capacity and align outreach efforts with operational readiness and admissions availability.
• Track and analyze referral sources, conversion trends, and outreach effectiveness to continuously refine growth strategies.
• Referral Network Development & Account Management Drive measurable patient growth through referral development, outreach, and relationship management.
• Expand referral network: Secure at least 5 new MOU/QSOA partnerships per program and ensure consistent follow-up with active partners.
• Account management: Develop and maintain a minimum of 100 active referral and partner contacts per assigned site, ensuring consistent engagement and ongoing follow-up to support sustained patient access and program growth.
• Maintain an 85% or higher partner satisfaction score (via quarterly surveys or structured feedback).
• Patient Engagement & Reactivation Lead monthly outreach efforts to engage and reactivate past patients who have been discharged or dropped out of care.

Requirements

• Bachelor’s degree preferred.
• 2–3 years of successful sales or business development experience (healthcare preferred).
• Strong communication, follow-up, and relationship management skills.
• Proven ability to achieve measurable growth goals.
• Experience in patient engagement, reactivation, or retention preferred.
• Understanding of HIPAA and healthcare marketing compliance requirements.
• Demonstrates understanding and compliance with federal and state laws including:
• Federal Anti-Kickback Statute (42 U.S.C. § 1320a–7b)
• Eliminating Kickbacks in Recovery Act (18 U.S.C. § 220)
• False Claims Act (31 U.S.C. §§ 3729–3733)

Preferred

• Understanding of Substance Use Disorder, Medication Assisted Treatment, and Mental Health Services preferred.

Benefits

• Competitive salary
• Comprehensive benefits package including medical, dental, vision and 401(K)
• Generous paid time off accrual
• Excellent growth and development opportunities
• Satisfying and rewarding work striving to overcome the opioid epidemic