Responsibilities

• Set the positioning for OpenAI’s business products, connecting new capabilities to customer needs, the work they enable, and the evidence behind our claims.
• Lead business storytelling for priority launches across Codex, ChatGPT Work, API and developer capabilities, agents, and other enterprise products, in partnership with central Product Communications and product owners.
• Build a sustained editorial program between launches, using customer stories, explainers, and executive perspectives to show how our products create value in practice.
• Turn complex product developments into clear, accurate stories for people who buy, build with, or assess our products.
• Build relationships with reporters and other voices who shape enterprise technology decisions, developing stories that extend beyond launch-day coverage.
• Drive launch execution from early messaging and customer proof through spokesperson preparation, media outreach, and learning from the response.
• Advise senior partners on the business story, clarify ownership and expert review early, and help teams make sound decisions quickly when priorities change.

Requirements

• Deep experience communicating complex enterprise technology in terms of business needs and outcomes.
• A record of leading significant launches and building a durable market narrative between them.
• Excellent writing, with a habit of explaining technical capabilities without jargon.
• Strong judgment about what enterprise buyers need to know, what customer evidence supports, and where future ambition begins.
• The confidence to work closely with senior executives and bring teams to a decision under pressure.
• The ability to move from strategy into hands-on execution at speed, and curiosity about new ways to reach business audiences.