Community Engagement Coordinator-Oak Lane
Employee Status: Part Time (PT)
Salary: $21.00/hour
Benefits Eligible: N/A
Reports to: Community Engagement Manager
Manages: N/A
Brilliant Cities Overview
Brilliant Philadelphia is a neighborhood-powered model ensuring children ages 0-8 are school-ready, healthy, and supported. We do this by transforming houses into community hubs where children and families have what they need to thrive. Brilliant Philadelphia is a subsidiary of Brilliant Cities. Born in Detroit, Brilliant Cities' vision is “Kid Success Cities” full of opportunities for young children and families to have what they need for a bright future.
Job Summary
Brilliant Philadelphia is seeking a Community Engagement Coordinator. The Community Engagement Coordinator is responsible for greeting and engaging participants, executing intakes, and providing resource and referral services; additionally, this individual is involved in neighborhood outreach and entering program data for analysis, as well as providing scheduling and logistical support as needed.
Responsibilities And Duties

• Guide and assist families through the intake process
• Interact with all participants in a warm and friendly manner
• Maintain familiarity with each partner organization and programming
• Provide resources and referrals based on the self-sufficiency model
• Advocate for needed services on behalf of Brilliant Philadelphia participants
• Identify current trends and neighborhood families’ needs
• Participate in outreach and recruitment efforts
• Communicate with existing and potential participants daily utilizing various forms of communication
• Guide participants through troubleshooting, navigating the company site, or navigating with different programs, including the technology needed
• Take participant calls and provide accurate, satisfactory answers to their inquiries and concerns.
• Prepare snacks and light meals for families.
• Tidy up the space to maintain a welcoming and organized environment.
• Identify and help eliminate barriers that restrict recruitment and services
• Complete all reports and paperwork in a timely manner
• Enter program data into network database(s)
• Participate in training and staff development as requested
• Serve on networking committees or work groups
• Assist with research collection and organization as needed
• Lead and/or participate in programming with families and children
• Provide logistical support with listening sessions and other meetings as required
• Perform other duties as assigned
  

Qualifications

• High school diploma or GED required. Bachelor’s degree in Business, Management, Communications or a related field preferred
• Minimum 1 year experience working in schools or other social service providers preferred
• Strong, demonstrated technological proficiency with Google Drive, especially Google Sheets
• One to three years in non-profit or community settings preferred
• Strong written and oral communications skills
• Ability to coordinate multiple stakeholders and team members around a goal
• Work with minimal up-front guidance and the ability to take ownership of work product
  

Work Conditions

• Ability to work cooperatively with individuals of diverse racial/economic/cultural backgrounds
• Must be able to lift and move at least 25 pounds
• This position may require evening and/or weekend work
• This position requires the ability to climb stairs and navigate multi-level buildings without elevator access
• Tasks may involve bending, kneeling, and reaching, particularly when setting up for programs, events or engaging with children.
• Local travel required, reliable transportation needed.