About Us

Engaged BDC Solutions is a boutique automotive BDC consulting company that partners with dealerships across the country. Unlike large, one-size-fits-all call centers, we provide a personalized, hands-on approach tailored to each dealership’s unique needs. Our mission is to help clients build stronger customer relationships, drive appointments, and grow retention and sales.

Role Overview

We are seeking a motivated Automotive Business Development Representative (BDR) to join our growing remote team. As a BDR, you’ll act as the voice of our dealership clients—engaging with internet leads, service drive appointments, lease and equity customers, and follow-up opportunities to set quality appointments.

This role is ideal for someone who is independent, reliable, and self-driven, with the ability to thrive in a remote work environment.

Key Responsibilities

• Handle inbound/outbound calls, internet leads, and customer follow-ups on behalf of assigned dealerships.
• Communicate via phone, email, and text to build trust and set sales or service appointments.
• Accurately document all customer interactions in dealership CRM systems.
• Meet appointment and engagement goals while maintaining a customer-first approach.
• Collaborate with dealership contacts and Engaged BDC leadership to align with client goals.

Qualifications

• Prior BDC, automotive, or call center experience preferred but not required.
• Strong communication skills (written & verbal).
• Highly organized with excellent follow-through.
• Tech-savvy and comfortable with CRM tools and remote work platforms.
• Must be able to work independently with minimal supervision.

Why Join Engaged BDC Solutions?

• Work with a boutique company that values personalized relationships and quality.
• Flexible scheduling (part-time or full-time).
• 100% remote position.
• Opportunity for professional growth as we expand.