Audience Strategy Operations Manager
Bolingbrook, IL (Hybrid)
Posted 13 days ago
Job Summary
Owns the end-to-end audience operating model and acts as the subject matter expert for audience strategy, translating advertiser goals into first-party data targeting strategies across channels while leading cross-functional activation and optimization efforts.
- Own audience strategy and advisory across channels
- Oversee end-to-end workflow and governance for activation
- Lead cross-functional partnerships to scale optimization and measurement
Job Description
Responsibilities
- Audience Strategy & Advisory: Serving as the subject matter expert for audience strategy; translating advertiser objectives and campaign goals into actionable, first-party data targeting recommendations across channels in partnership with Sales and Account Management.
- Operations & Workflow Management: Owning the end-to-end audience operating model from initial request to creation, distribution, platform hygiene, and deprecation while managing day-to-day workflows with external agency and tech partners.
- Platform Governance & Activation: Overseeing distribution across publisher platforms, maintaining operational naming/documentation standards, and acting as the main point of escalation for complex activation issues.
- Product & Capability Development: Evaluating current audience offerings to identify gaps, partnering cross-functionally with Product and MarTech teams to prioritize capabilities, and assessing emerging ad-tech tools and clean rooms.
- Performance Analysis & Optimization: Tracking audience-level performance across campaigns, partnering with Measurement teams to connect targeting to outcomes, and developing frameworks to optimize future campaigns.
- Cross-Functional Leadership: Building collaborative partnerships across internal teams (Sales, Data, Media) and external vendor partners to streamline execution and drive continuous improvement.
Requirements
- Experience: 5+ years of experience in retail media, digital advertising, audience strategy, media activation, ad technology, or data strategy.
- Technical & Platform Knowledge: Strong background in audience segmentation, identity, activation, syndication, and digital media ecosystems. Hands-on experience with audience management platforms, identity providers, CDPs, or related AdTech/MarTech tools.
- Data Strategy: Demonstrated experience developing and executing audience strategies using first-party data and translating complex advertiser goals into tactical plans.
- Partner Management: Proven ability to manage agency, technology, and publisher partners while establishing operational standards and workflows.
- Core Skills: Strong proficiency in Excel and PowerPoint; excellent analytical, project management, and cross-functional communication skills.
- Education: Bachelor's degree in a related discipline preferred.
- Preferred Experience: Experience working within a retail media network (RMN), media agency, or retailer. Experience with tools like LiveRamp, Adobe, SAS, clean rooms, or audience marketplaces. Familiarity with measurement, closed-loop analytics, attribution, or cross-channel activation.
Benefits
- comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
Cella by Randstad Digital is an award-winning leader in consulting, staffing and managed solutions for digital, marketing and creative teams. We help people build meaningful careers and partner with companies to help them win and stay ahead of the competition. Our secret sauce? The Cella Trifecta: Combining our knowledge with your experience to achieve extraordinary results. Our industry experts listen to your problems and guide you to the best solutions – from finding the most in-demand talent to providing consulting services that can transform your organization. We are always ready to step up so you can gain the operational edge. Together, we put passion to work. Cella has earned ClearlyRated's 2025 Best of Staffing for Client and Talent 15-Year Diamond Awards for service excellence.
Salaries
Posted range
$30/hr – $36/hr
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