Responsibilities

• Provide strategic direction to clients and team
• Responsible for client satisfaction and meeting/exceeding deliverable goals
• Maintain client relationships through meetings, in-person travel/events, conference calls, general contact, meeting agendas, notes, reports, etc.
• Oversee account work for 3 team members (ranging from account executives to senior account executives), providing training, coaching, editing, mentoring and overall sound leadership
• Provide strategic, strong and consistent media results and measurement
• Support crisis communications, as needed
• Identify stories and pitches; edit and write press releases, media alerts, photo captions, media pitches, etc.
• Develop and maintain solid relationships with journalists, bloggers and influencers
• Provide ideation and campaigns; participate in brainstorms
• Recommend, source and implement strategic events and partnerships

Requirements

• Seven+ years' work experience in luxury travel/hotel/hospitality PR; agency experience is required; must have luxury hotel experience and hotel opening experience
• Minimum three years in a supervisory capacity managing at least 2 junior team members
• Ability to adapt to fast-paced, multi-tasking, unique work environment
• You're a self-starter with a proven ability to lead a team and work well independently
• You have experience resolving client issues quickly and efficiently
• Exceptional written and verbal communication skills
• Outstanding team player with a positive attitude
• Experience launching campaigns with non-client partners
• You have a solid portfolio of secured media coverage (national, magazine, newspaper, TV and digital wins) and brand partnership contacts
• Comprehensive knowledge of the travel industry + media, including industry-appropriate bloggers and influencers

Preferred

• Proven experience handling crisis

Benefits

• Exceptional Benefits: Competitive compensation, comprehensive health and wellness plans, unlimited PTO, and 401(k)