Responsibilities

• 1. Program Management & Pod Operations Maintain the Command Center daily — updating task status, owners, and next steps. Prioritize and sequence deliverables so campaigns move forward without friction. Run a daily Hot List of blockers and ensure each one has an owner and ETA. Proactively identify process bottlenecks and suggest improvements.
• 2. Meeting Operations & Communication Prep meeting agendas, capture structured notes, and summarize decisions + follow-ups. Publish clear daily EOD summaries (3 wins, 3 risks, 3 next actions). Support client standups and internal calls when strategist coverage is needed.
• 3. Documentation & SOPs Translate strategist frameworks and workflows into clear, reusable SOPs. Maintain a monthly SOP change log and archive outdated versions. Identify repeatable processes and document them to support scale.
• 4. Creator & Campaign Support Maintain the creator pipeline — track stages, sampling status, Spark Code progress, and GMV. Prepare creator briefs, message drafts, and campaign one-pagers. Coordinate listings, PIDs, and sample logistics with virtual admins and ops. Step into short-term strategist coverage during spikes or absences, maintaining the integrity of approved strategy and budget.
• 5. Reporting & Scorecards Update weekly dashboards (Shop, Ads, Creator). Report key performance notes — wins, risks, and next actions. Surface insights that help the pod and strategist make smarter decisions.

Benefits

• Competitive compensation - aligned to experience and market benchmarks
• Global collaboration - working with experts across regions and time zones
• Career growth and development - opportunities to evolve as we scale
• ️ 5-Year Sabbatical + Travel Stipend - After your 5-year anniversary, take a fully paid month-long sabbatical, plus a travel reimbursement to make your experience restorative and inspiring
• Positive-energy culture - grounded in respect, inclusion, and accountability
• Meaningful impact helping some of the world's most progressive brands grow