Responsibilities

• Support customer relationships by providing routine reporting, responding to inquiries, and attending customer meetings
• Calculate credits and other special pricing for customers and communicate to the accounting department prior to invoicing
• Assist with creation and maintenance of milk budgets by forecasting member production and customer demand to predict times of surplus or deficit milk supply
• Support logistics team by providing reporting assistance with haulers & customers
• Compile producer quality results for numerous delivery locations for calculation of quality customer reports
• Develop and manage reports using company systems, such as SAP, Power BI, and AI tools to enhance decision making for milk marketing and customer relations
• Collect and analyze data on customer premiums, class utilization, farm-to-plant weight losses, and other useful information
• Collect, analyze, and report market data to assist with projecting future milk supplies and demand. Make recommendations based on research findings

Requirements

• Undergraduate degree in agriculture, business, economics, or related curriculum (or equivalent combination of experience and education)
• 0 to 2 years of marketing and/or sales, market research, analytical, or related experience
• Knowledge of the dairy industry preferred
• Certification and/or License – may be required during course of employment
• Knowledge and skill with Microsoft Office Suite and company specific systems
• Able to communicate clearly and effectively, both verbally and in writing
• Able to work with accuracy and attention to detail
• Able to provide quality deliverables on time
• Able to gather data, compile information, and prepare reports
• Able to handle multiple assignments and prioritize work assignments