Responsibilities

• Platform Management & Daily Programming: You'll manage the day-to-day strategy and execution for several of Simon & Schuster's corporate social platforms, including LinkedIn, X, Pinterest, BlueSky, and Instagram Broadcast Channels and Facebook Groups, while supporting broader publishing efforts across the team. This includes:
• Planning, writing, publishing, and optimizing daily social content.
• Maintaining editorial calendars through Airtable and Sprout Social.
• Monitoring platform performance and identifying opportunities to improve engagement.
• Staying current on platform features, trends, and best practices.
• Community Engagement: You'll help cultivate an engaged, welcoming, and thoughtful online community by:
• Monitoring and responding to comments, direct messages, and audience questions across Simon & Schuster's corporate social channels.
• Identifying opportunities to deepen reader engagement and encourage conversation.
• Escalating customer service or sensitive issues to the appropriate internal teams when necessary.
• Sharing audience feedback and recurring themes with the broader Social Media & Audience Growth team.