Responsibilities

• Assisting with leasing activities and resident relations.
• Answering telephone.
• Maintaining courteous and helpful attitude to residents and prospects.
• Planning and directing social activities as needed.
• Inspecting move-outs and scheduling of apartments for turnkey as directed by the Community Manager.
• Inspecting apartments to ensure readiness in adherence to Company standards as directed by the Community Manager.
• Follow up on Service Requests and perform call backs per Company Policy.
• Verify completion and accuracy of Weekly Leasing Reports.
• The Assistant Community Manager is the primary recorder of income and expense information to the computer and assists training others to correctly operate the computer.
• Pays property level bills in accordance with company policy and dates established by Property Accountant and forwards cash disbursement journals to the Property Accountant.
• Verifies that invoices paid correspond to Purchase Orders issued and submits properly coded invoices to Community Manager for approval prior to forwarding on to Community Manager for payment.
• Updates and posts security deposits. Processes security deposit refunds and forfeitures and a timely basis in accordance with state guidelines.
• Verifies that information on move-in and renewal leases agree with information input into the computer.
• General maintenance, audit, and filing of property records.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• Willingness to obtain First Aid/CPR certification.
• Working knowledge of CAM or ARM preferred.
• Ability to physically inspect the property in its entirety and oversee maintenance functions.
• Ability to withstand all weather conditions in excess of 90 degrees and below 32 degrees Fahrenheit.
• Ability to work any of the seven days of the week, 52 days of the year.
• Ability to serve on-call as necessary.

Benefits

• a comprehensive benefit package which includes Medical, Dental, Vision, prescription, etc.
• generous paid time off
• a 401 (k) plan with a company match
• Michaels Employee Scholarship Program