Responsibilities

• Partner with other leading communications experts, marketers, and cross-functional teams to advance Affirm's mission and business objectives through creative, compelling storytelling opportunities
• Support communications efforts that increase Affirm’s awareness and preference among consumers and merchants through earned media, content, and social strategies
• Develop and execute communications strategies for key company initiatives, including merchant announcements, case studies and thought leadership, creating materials such as blog posts, press releases, talking points, FAQs, and media lists
• Identify, research and design unique story angles that proactively insert Affirm into the conversation or enable meaningful participation
• Manage complex issues impacting multiple audiences, collaborating closely with XFN business partners to ensure consistent and compelling communications to clients, consumers, and media
• Coach executives, providing media training, key message development, and interview preparation
• Build and manage relationships with members of the media reaching consumers and merchants
• Define and measure the impact of communications initiatives in partnership with the broader Communications team

Requirements

• 10+ years of PR/communications experience, including at least 3 years in-house, ideally in consumer or B2B tech environments, with a preference for candidates based in the San Francisco Bay Area or New York Tri-State Area
• Proven experience developing and executing partner communications that drive high-impact results, in service of increased brand awareness and preference, as well as business outcomes
• Exceptional writing and communication skills with the ability to craft clear, engaging messages and confidently pitch ideas both internally and externally
• A collaborative, results-driven mindset, with the ability to partner across departments, influence key stakeholders, and drive initiatives forward independently
• A true team player—comfortable taking on both big and small tasks, eager to contribute to a fast-paced, high-impact organization
• Excellent project management skills, with a sharp attention to detail and the ability to juggle multiple initiatives simultaneously
• A data-driven approach to communications, with experience measuring the impact of campaigns and refining strategies based on feedback and performance metrics