Responsibilities

• Oversee the creation and publication of digital advancement communications, including but not limited to email, newsletters, text messages, video messages, social media, etc.
• Develop and maintain a tracking system for communication analytics and share quarterly with ACA staff to inform solicitations and engagement efforts. Analyze data across segments and provide strategic recommendations.
• Assist in proofreading advancement communications
• Assist in the development of ACA social media strategy with the director and other team members.
• Lead, write, and develop social media (FB, IG, LinkedIn) content, planning, scheduling, and execution for Advancement initiatives, including alumni engagement, donor stewardship, annual giving, and planned giving efforts, which includes managing departmental social media calendars and campaign schedules, coordinating messaging and content delivery across multiple audiences and priorities.
• Create branded graphics and multimedia assets as needed to support communications efforts.
• Serve as the back-up for the ACA phone line to field calls from constituents, answer questions, and redirect requests as needed.
• Manage stationery supply and office supplies for the ACA.
• Serve as building manager, coordinating requests for Facilities, Custodial, and Campus Safety partners.
• Lead the resolution of technical issues with IT or outside vendors.

Requirements

• Bachelor's degree or equivalent combination of education and relevant experience.
• 1 - 3 years of experience coordinating projects, communications, operations, marketing, advancement, alumni relations, or related functions.
• Strong written and verbal communication skills.
• Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously.
• Proficiency with Google and Microsoft software suites, particularly mail, docs, spreadsheets and virtual meeting platforms
• Ability to analyze data and use metrics to evaluate communication effectiveness and inform decision-making.
• Ability to maintain confidentiality and exercise sound judgment when handling donor and alumni information.
• Demonstrated attention to detail and commitment to accuracy.

Preferred

• Experience working in higher education, advancement, development, fundraising, alumni relations, or a nonprofit organization.
• Experience managing and creating email marketing, digital communications, and social media platforms.
• Experience using CRM or donor management systems such as Raiser's Edge NXT.
• Experience supervising, training, or coordinating student workers, interns, or volunteers.
• Basic knowledge of fundraising, donor stewardship, and constituent engagement best practices.
• Familiarity with Canva, Microsoft Designer, or similar content-creation tools.

Benefits

• Cornell College complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.
• Cornell employees enjoy a fantastic benefits package that includes health, dental, vision, HSA & FSA accounts, a TIAA 403(b) retirement account, and tuition remission and exchange for employees and dependents.
• The college also offers life insurance, disability insurance, travel insurance, and accident insurance.
• All full-time staff begin with a 4-week vacation accrual along with 14.5 paid holidays per year.