ADMINISTRATION-Communications Manager

Lufkin, TX (On-site)

Salary Not AvailableMid Level5+ years expFull time

Posted 3 days ago

Job Summary

Own the citywide strategic communications program, coordinating brand, media relations, public-information outreach, and cross‑department engagement across print, digital, and crisis communications.

  • Own citywide communications strategy and brand alignment across channels.
  • Lead media relations, public-information coaching, and public-engagement initiatives.

Job Description

Responsibilities

  • Develop, implement, and maintain a comprehensive citywide communications strategy that advances the City's brand, strategic priorities, services, programs, and initiatives across print, digital, social media, and other communication platforms.
  • Partner with City departments to identify communication needs, develop clear and audience-specific messaging, and ensure that all public-facing materials consistently reflect the City's brand, voice, and service standards.
  • Serve as the City's primary media liaison by responding to media inquiries, coordinating interviews and press conferences, facilitating timely and accurate information sharing, and managing relationships with local and regional media outlets.
  • Draft, edit, review, and distribute press releases, media advisories, official statements, newsletters, articles, website content, social media content, and other internal and external communication materials.
  • Provide media-relations training, communication guidance, and public-information coaching to City staff and elected officials to support professional, effective, and consistent public communication.
  • Monitor media coverage, social media activity, online engagement, public sentiment, and emerging issues; recommend and implement communication strategies as appropriate.
  • Track, analyze, and report communications performance metrics; use findings to evaluate effectiveness and recommend continuous improvement.
  • Plan and coordinate public-engagement initiatives, community events, civic programs, outreach campaigns, stakeholder communications, and crisis or emergency communications efforts that promote transparency, strengthen public trust, and encourage civic participation.
  • Perform other duties as assigned.

Requirements

  • Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or equivalent combination of education and experience required.
  • Minimum of five (5) years of experience in strategic communications, public relations, or media relations; municipal or public sector experience strongly preferred.
  • Demonstrated experience developing and executing integrated communication plans across multiple platforms and audiences.
  • Must possess a valid Driver's License.
  • Knowledge of local government operations, policies, procedures, and issues affecting local government.
  • Knowledge of communication principles, media and public relations techniques, and strategic marketing.
  • Knowledgeable of digital media formats and emerging communication technologies.
  • Skilled in writing, editing, and storytelling, with the ability to translate policy and operational information into clear, accurate, and compelling messages for diverse audiences.
  • Skilled in managing multiple projects, deadlines, and priorities in a dynamic environment.
  • Ability to develop and implement integrated communication plans across multiple channels while maintaining a consistent City brand and voice.

Preferred

  • Knowledge of the Texas Public Information Act and Texas Open Meetings Act preferred.

Marketing Team

Marketing Team Size
2 (2% of company)
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
23.8K
Traffic Source Mix
Search
58.1%
Direct
28.5%
Referral
9.3%
Paid
4.1%

Headcount Trend

Current headcount: ~91

Recent News

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ADMINISTRATION-Communications Manager

City of Lufkin · Lufkin, TX · On-site