Responsibilities

• Serve as the go-to expert on search and social platforms including Meta Ads Manager, Google Ads, TikTok Ads Manager, LinkedIn Campaign Manager, Amazon Ads, Snapchat, X, and Reddit
• Own hands-on setup, QA, and troubleshooting directly within platform UIs — diagnosing delivery, targeting, and tracking issues at a technical level
• Stay current on platform updates, new ad formats, and industry best practices across the search/social landscape, including enterprise tools like SA360 and Skai
• Design and stand up the operational processes, workflows, and documentation needed to support search/social campaign execution at scale
• Build out the team structure for the practice as it grows, including defining roles, workflows, and quality standards
• Partner with leadership on go-to-market planning for the search/social offering, including resourcing and capacity planning
• Establish QA and reporting standards consistent with Infillion's broader ad ops practices
• Lead client conversations on search/social strategy, campaign setup, and performance, acting as the primary SME in these discussions
• Present performance recaps, optimization recommendations, and strategic narratives directly to clients
• Translate platform-level data into actionable insights and growth opportunities for client accounts

Requirements

• 5+ years of hands-on experience managing search and social campaigns across major platforms (Google Ads, Meta Ads Manager, Microsoft Advertising, TikTok, LinkedIn, or similar), including enterprise-level budgets
• Deep technical fluency troubleshooting directly within search/social platform UIs (tracking, targeting, delivery, bid strategy issues)
• High-level working knowledge of the programmatic ecosystem — DSPs, trafficking, and core KPIs (CTR, VCR, CPA) — sufficient to collaborate cross-channel; hands-on programmatic trafficking experience is a plus but not required
• Demonstrated experience building, organizing, or scaling operational processes or teams
• Strong client-facing presence — confident leading strategy, setup, and performance conversations directly with clients
• Strong analytical skills; comfortable working with large datasets in Excel and BI tools
• Excellent written and verbal communication skills
• Bachelor's degree preferred (media, marketing, STEM, or economics focus a plus)

Preferred

• Bachelor's degree preferred (media, marketing, STEM, or economics focus a plus)
• hands-on programmatic trafficking experience is a plus but not required
• Experience in SQL, NoSQL, Python and Javascript a plus
• Familiarity with Retail Media Networks a plus