Responsibilities

• Build and maintain excellent relationships with L2T’s outside sales reps as well as clients, with the goal of helping to retain the customer
• Be the liaison between the client and the internal product delivery teams to make account changes and ensure monthly updates are completed
• Identify decreases in customer KPI’s and proactively alert product delivery team to help customers achieve their business goals.
• Assist Management and Sales Team with reports, correspondence, procedures, directives, training materials
• Manage a large client load with extreme attention to detail
• Be proactive in identifying and organizing new opportunities to ensure L2T is always moving forward.
• Delegate tasks to appropriate departments
• Read and apply all SOPs for department to ensure processes are followed
• Keep abreast of digital media and automotive trends
• Ability to communicate clearly and effectively with outside sales and internal departments

Requirements

• BA/BS in job field concentration or with 1-2 years of related experience
• Strong computer skills (Word, Excel, PowerPoint, Outlook)
• Ability to translate technical aspects to customer facing business language
• Proven track record of flawless execution, attention to detail and quality assurance
• Keeping up with industry trends (read monthly automotive and digital related publications)
• Ability to learn processes and software programs
• Internal small group presentation skills; ability to write materials, present information and field questions with confidence
• Exemplary Communication (clarity, tone and convey information in an organized, efficient manner that is suitable for the audience; both written and verbal)
• Customer-centric; conveys strong commitment to think with the customer in mind and eager to increase understanding of auto landscape
• Attention to detail and commitment to producing quality work as an individual contributor and team member

Preferred

• Familiarity with Digital Media platforms (Google Ads, Microsoft Ad, Facebook, YouTube, Google Analytics)
• CRM experience/ Salesforce Experience preferred
• 1-2 years of Digital media/ automotive industry experience
• Sales experience