Responsibilities

• Manage client projects end-to-end from kickoff through delivery
• Lead internal creative teams (writers, designers, animators)
• Build presentations and present work at key milestones
• Communicate clearly and proactively with clients
• Anticipate risks and propose solutions before issues escalate
• Organize timelines, documentation, and workflows
• Operate fluently in tools such as Pipedrive, Google Workspace, Harvest, Vimeo, etc.
• Develop working knowledge of healthcare marketing and regulatory constraints

Requirements

• 1–5 years of professional experience (agency experience strongly preferred)
• Experience interacting with clients in a professional setting
• Experience building decks and presenting work
• Familiarity with project/account management tools
• Strong written and verbal communication skills
• Highly organized, proactive, and detail-oriented
• Demonstrated use of AI tools in professional workflows
• Alignment with our values: Clarity, Integrity, Responsibility
• Essential Excellence is our standard. It means you: - Capture details accurately and consistently - Build systems instead of relying on memory - Track work through to completion without being chased - Surface issues early and propose solutions - Bring order to ambiguity

Preferred

• Has built credibility early in their career
• Feels underutilized in a large agency environment
• Wants faster ownership and exposure
• Thrives in structured, high-standard environments
• Is ambitious and growth-oriented