Responsibilities

• Act as day-to-day contact for key client team members, internal teams, and agency partners
• Participate in client planning and develop strategies that bring client objectives to life
• Interpret critical insights and research that will drive agency creative efforts
• Craft the creative briefs and reporting that communicate client objectives and directions to internal team members
• Interact with Project Manager(s) and other key internal/external players to develop and maintain timelines and budgets
• Participate in client presentations and client POVs
• Mobilize and motivate internal and external teams to bring client objectives to life while ensuring collaboration, communication, trust, efficiency and quality of the work
• Manage client budgets
• Identifying potential project risks and developing contingency plans
• Measurement and insights

Requirements

• Integrated brand marketing experience
• At least 2 years of client facing / account management experience in an agency environment, ideally within the business-to-consumer service industry space
• Exceptional management, communication and diplomacy skills
• Ability to develop excellent working relationship with all internal and external agency partners
• Has a dedicated work ethic and displays a thorough attention to detail
• Demonstrated ability to manage multiple assignments and to deliver projects on schedule, on brand, and on budget
• Ability to work proactively and autonomously in critical situations
• Computer proficiency including Microsoft suite of products