Responsibilities

• The Account Director leads integrated programs for the agency's largest clients, owning strategy, creative direction and the client relationship from planning through delivery. The role sits above the account supervisor level and reports into earned media leadership. It spans strategic counsel, creative campaign development, team leadership, and cross-department coordination across PR, influencer, affiliate, paid and events. We're looking for someone who leads rather than supports, and who is excited to use new tools, including AI, to work smarter.
• Client Leadership: Serve as the senior day-to-day contact on the agency's largest integrated accounts
• Provide ongoing, consistent strategic counsel that builds client trust
• Present recommendations, plans and results to client leadership
• Own the health of the account, including scope, budget and renewal conversations alongside agency leadership
• Strategy & Creative: Develop and implement public relations strategies aligned to client business goals
• Build campaigns from a blank page: product launches, brand moments, media and influencer events, creative mailers
• Bring fresh angles and trend-jacking opportunities to the table before clients ask for them
• Partner with the influencer, paid, social and affiliate teams to build plans that work together rather than in parallel
• Media Relations: Own the earned media strategy on your accounts: the story angles, the target outlets, and the pitching calendar

Requirements

• Bachelor's degree in Marketing, Communications, or a related field
• 8+ years of agency experience in the consumer, lifestyle or CPG space
• Demonstrated experience as a day-to-day client lead, not solely a contributor
• Experience managing and developing people
• Working knowledge across at least a few of: earned media, influencer, affiliate, paid media, events
• Strong, current media relationships and a portfolio of top-tier placements you secured yourself
• Hands-on experience writing pitches and press materials that get picked up, not just reviewing someone else's
• Fluency with media databases and monitoring tools such as MuckRack, Cision or Qwoted
• Comfortable using AI tools day to day, with examples of how you've used them
• A real willingness to try new technologies and adopt new tools quickly

Benefits

• Unlimited PTO
• Paid time off between Christmas and New Year’s
• Fabulous Fridays, the office closes at 3 pm!
• 401K with a 3% company match, after your initial 3 months
• Medical, dental, and vision coverage
• Medical and Dependent Care FSA
• Company-paid Life Insurance
• Company-paid Long Term Disability