Responsibilities

• Regular assimilation of business, customer, and marketplace insights into the development of strategies and marketing programs that span traditional and digital Life Sciences/Pharma channels, with extension to Media, Analytics, and MarTech
• Efficiently and effectively balance the dual expectations of the agency and our clients
• Maintain consistent and regular communication with client teams to share progress, creative campaigns, and deliverables to ensure we are on strategy, on time, and on budget
• Act as a strategic partner by collaborating with clients on strategy, ideas, trends, and thought leadership
• Create and build relationships with clients to deliver on the overall needs of the client and agency
• Sign off on internal agency materials for reporting to the client
• Grow business by utilizing experience to identify additional business needs and opportunities, and implement solutions
• Demonstrate strong financial acumen and stewardship for account health
• Leverage experience and capabilities to partner with internal team and craft strategic creative solutions for clients
• Incorporate senior staff from other departments as project objectives or issues warrant

Requirements

• Bachelor’s degree or equivalent experience
• 8-10 years of account management experience at an advertising agency or similar, with traditional and digital channels
• Life Sciences/Pharma experience and understanding of the MLR process, ideally with DTC experience
• Strong background with strategic ideation, tactical activation, and financial management
• Understanding of media objectives, experience with various media channels including targeting and audiences, KPIs and measurement, plus cross collaboration with media and analytics teams
• Superior professional communication and presentation skills, and thrives in a fast-paced environment
• Willingness to roll up your sleeves to be a constant leader to a team in a highly collaborative environment and to develop and execute client service strategies
• Advanced client management skills, especially as it relates to expanding business within existing clients
• Commitment to the client, attention to detail, and strong problem-solving ability
• Managerial experience of at least 1 direct report

Benefits

• MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.