Responsibilities

• Execute day-to-day operational processes to ensure client deliverables are completed accurately and on time.
• Manage project plans, timelines, weekly status documents, meeting recaps, and media briefs.
• Partner with internal cross-functional teams to understand client goals and key performance metrics.
• Work closely with analytics and media teams to identify root causes of performance trends and support optimization efforts.
• Prepare campaign insights reporting, including analysis and research leveraging first-party and/or third-party data.
• Support campaign setup, creative execution, ad trafficking, and ongoing campaign management in alignment with established workflows.
• Handle weekly and monthly invoicing in partnership with the finance team, ensuring accuracy and timeliness.
• Develop positive working relationships with clients, internal stakeholders, and external partners.
• Contribute ideas to improve internal processes and workflows as needed.
• Maintain high standards of customer service, operational excellence, and attention to detail across all assigned accounts.

Requirements

• 1–2+ years of experience in customer service, marketing, advertising, or a related field preferred.
• Strong organizational and project management skills.
• Interest in performance or digital media; prior experience is a plus.
• Strong written and verbal communication skills.
• Ability to manage multiple projects and deadlines simultaneously.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).

Benefits

• medical coverage
• dental
• vision
• disability
• 401k
• paid time off
• community engagement opportunities
• great colleagues
• great learning opportunities