About COACT 

COACT is a global creative marketing agency that brings bold ideas to elevate businesses and brands. Our collaborative approach blends diverse perspectives to create dynamic, culturally relevant campaigns that spark growth and leave a lasting impact for our clients and partners. We believe in fostering a strong sense of community within our industry, and we're seeking a highly organized and detail-oriented Account Coordinator to support a large, fast-moving enterprise client. 

Overview 

As an Account Coordinator at COACT, you will play a critical role in supporting the day-to-day coordination of multiple complex, high-volume, service-integrated accounts. You’ll work closely with Account Directors, Account/Project Managers, and cross-functional teams to ensure timelines stay on track, communication remains clear, and deliverables meet client expectations. 

This role requires a strong ability to adapt quickly, absorb and understand information, and maintain organization across multiple workstreams. You will help bridge communication between internal teams, ensuring alignment, organization, and support in fast-paced, detail-driven environments. 

This is a full-time position. 

Key Responsibilities 

• Support account leads in managing timelines, deliverables, and day-to-day project execution and organization. 
• Maintain detailed project trackers and ensure all workstreams are progressing according to scope and schedule (utilizing Smartsheet as a project management tool) 
• Coordinate across internal teams (strategy, creative, operations) to ensure alignment and timely delivery. 
• Facilitate clear, proactive communication between internal teams and client stakeholders. 
• Quickly learn and apply technical product or service knowledge to support accurate communication and execution. 
• Assist in preparing client-facing materials, including presentations, status updates, and documentation. 
• Track feedback, revisions, and approvals across multiple stakeholders and ensure nothing falls through the cracks. 
• Identify risks, bottlenecks, or gaps in process and escalate or address them proactively. 
• Support documentation of processes, workflows, and best practices to improve efficiency over time. 
• Help ensure consistency, accuracy, and quality across all deliverables. 

Qualifications 

• 1–3 years of experience in account management, project coordination, or a similar role within an agency environment. 
• Proven ability to manage multiple projects and priorities simultaneously in a fast-paced setting. 
• Strong organizational skills and attention to detail, with a proactive, solutions-oriented mindset. 
• Excellent written and verbal communication skills, with the ability to translate complex or technical information clearly. 
• Comfortable working with highly technical subject matter and learning new systems, tools, or industries quickly. 
• Ability to collaborate effectively across cross-functional teams and navigate multiple stakeholder perspectives. 
• Experience using project management and collaboration tools (e.g., Smartsheet, Asana, Monday.com, Microsoft Suite, Slack). 
• Ability to stay calm under pressure and maintain momentum across high-volume, detail-heavy workstreams. 
• Strong problem-solving skills and ability to anticipate needs before they arise. 

Preferred 

• Experience supporting large enterprise or highly regulated clients. 
• Exposure to technical, industrial, sustainability, or product-driven industries. 
• Experience working on complex, multi-stakeholder accounts with layered approval processes.