Responsibilities

• Responsible for collaborating effectively with various team members and stakeholders, both internally and externally, to drive unforgettable service for our clients.
• Support Account Managers with administrative tasks including contract processing, budget management, and reporting.
• Develop and maintain trusted advisor relationships with clients, presenting campaign performance data clearly and assist in providing strategic recommendations.
• Proactively offer ideas to enhance client marketing initiatives and explore growth opportunities within agency partnerships.
• Ensure accuracy of details in project and order management, troubleshooting data discrepancies as needed.
• QA creative assets against format specifications and communicate with client if revisions are needed
• Create campaign UTMs for approval and distribution
• Utilize internal order and reporting management systems to set up campaign architecture, monitor campaign metrics, and pacing
• Anticipate and identify issues as well as proactively recommend a solution
• Own task delegation for assigned campaigns and projects. Serve as an expert on campaign processes, overseeing task delegation and supporting Account Managers in client communication and strategy development.

Requirements

• 1-2 years professional experience preferred, not required
• Professional persona and attitude
• Strong communicator - both written and verbal
• Proficiency in G-Suite. Candidates must have strong skills in Microsoft Excel or Google Sheets.
• Total comfortability with basic mathematical and financial calculations
• Strong understanding of basic advertising principles
• Use of active personal social accounts with 2-factor security for business purposes
• The ability to work up to 50 hours a week when necessary with sustained computer usage

Preferred

• Highly organized and detail-oriented.
• Quick learner with a passion for technology, software, and data.
• Creative problem solver.
• Regularly go above and beyond to exceed expectations and goals.
• Innovative mindset with a passion for bringing forth new ideas and process improvements
• High degree of personal accountability, diligence, and proactivity
• Passion for digital advertising and technology
• You have the ability to give and receive direction and constructive criticism
• Alignment with Pathlabs Core Values: People First, Unforgettable Service, Own It, Master the craft

Benefits

• Unlimited Paid Time Off & 13 paid holidays annually
• Competitive healthcare benefits
• HSA-eligible insurance option with a company contribution
• 401k investment opportunity
• Hybrid workplace with in-office, flexible and remote options
• $250 annual match available when a donation is made by an employee to a charity organization.
• 20 hours of paid time off to take action and make a difference in the civic life of your community
• Continuous learning opportunities funded by Pathlabs