Responsibilities

• Assist with marketing campaigns and member communications, learning how legal and regulatory requirements affect financial marketing content.
• Perform basic web page updates and content changes using the credit union's Umbraco content management system (no coding required).
• Support the implementation and use of HubSpot, including helping with data entry, list management, and basic workflow or campaign setup under supervision.
• Learn and apply appropriate, ethical uses of AI tools to improve marketing efficiency and accuracy within a regulated financial environment.
• Assist with the production of marketing materials and graphics, observing and supporting work done in Adobe Creative Cloud applications.
• Help coordinate local events, community engagements, tradeshows, and professional conference presence, including logistics, materials preparation, and follow-up activities.
• Provide support for out-of-home and community sponsorship marketing efforts, including tracking collateral, impressions, and engagement.
• Maintain organized files, assets, and documentation for marketing projects and campaigns.
• Collaborate with internal departments to gather information and support member-focused communications.

Requirements

• Current enrollment in an accredited college or university, pursuing a degree in Marketing, Business Administration, Communications, Graphic Design, or a related field.
• Previous internship or work experience in marketing, customer service, or related areas is preferred but not required.
• Strong written and verbal communication skills.
• Comfortable learning and using new digital tools, platforms, and software applications.
• Creative thinker with an analytical mindset.
• Detail-oriented with strong organizational and time management skills.
• Self-motivated and able to work independently with appropriate supervision.
• Team-oriented and able to collaborate across departments.
• Professional demeanor with the ability to represent the credit union at public events.
• Basic knowledge of Microsoft Office applications (Word, Excel, PowerPoint).
• Interest in marketing, communications, business, or related fields.
• Willingness to learn about financial services industry regulations and compliance requirements.
• Availability to work during internship period, including potential weekend or evening events as needed.
• Reliable transportation for occasional off-site events or meetings.

Preferred

• Previous internship or work experience in marketing, customer service, or related areas is preferred but not required.