Responsibilities

• Participate in the new business process, helping to sell prospects on the Rise value proposition, products and services; likewise, support business development efforts that grow current accounts organically and leverage both the Rise and Quad suite of services
• Work with other department VPs and directors to collaborate and sell cross-functionally; detect and problem solve any issues that arise re: same
• Evolve the media offering (ongoing) to keep pace with changes in the media landscape and in response to changing client objectives; ensure Rise leverages vendor relationships, talent and resources as appropriate
• Contribute to delivery of corporate financial commitments related to agency P&L; review the financial performance for the prior month and for YTD ongoing; participate in annual corporate financial planning, analysis and expense management
• Develop contracts / pricing / Scope of Work documents, together with internal legal / contract teams and / or the client, that appropriately define each client engagement and benefit both Rise and the client; steward executed Scope of Work details, and manage team to the successful, error-free execution of every media engagement (ongoing)
• Work with clients to establish media goals, objectives and strategies within budget; advise client management on relevancy and practicality of recommended media strategies, tactics and recommended alternatives
• Partner with the Director, Partnerships to identify new partners, develop testing strategies and cultivate strong relationships across partner portfolio, including responsibility for JBP stewardship and fulfillment, as assigned
• Lead teams in successful vendor negotiations to ensure optimum use of budgeted funds and long-term contracts
• Responsible for managing a team of direct reports (remote and across all Rise locations) with accountability for all aspects of team oversight, including employee onboarding, employee training, employee performance (accountability and behavior), employee retention
• Effectively motivate and lead team while fostering accountability and ownership; marshal onshore / offshore resources to ensure proper team structure, staffing levels and budget performance
• Overall control of workflow and assigned responsibilities within the team; oversee the progress of all projects and provide assistance, where necessary, to ensure timely completion; quickly and tactfully troubleshoot employee and client issues; continuously monitor the department’s performance and quality of the work product
• Collaborate with leadership and peers to develop solutions that will enhance our operational efficiency, tools, and systems, and improve current workflows, including use of AI and other emerging technologies
• Work with direct reports to help develop their staff management and mentoring skills

Requirements

• Bachelor’s degree (communications, marketing, advertising, or business)
• Ability to speak, read and write the English language
• 15+ years of marketing / media / channel experience (corporate or agency) in client-facing roles
• 10+ years developing and managing high performance teams
• Exceptionally strong verbal and written communication skills to effectively interact with clients (including C-suite), vendors and all levels of the organization
• Experience managing offshore teams a plus
• High degree of business acumen and sound decision-making abilities
• Deep experience working with performance-based and brand-based clients, including retail
• Ability to identify / recruit / retain top talent; experience positively managing personnel issues
• Proven ability as a creative problem solver
• Proven ability to manage multiple, simultaneous short- and long-term projects
• Track record of demonstrating strong judgment and prioritization capabilities
• Ability to implement change quickly to support evolving / changing client initiatives
• Possess superior knowledge of the media industry, demonstrating depth in media strategy and full funnel (brand + demand) marketing across all channels, media analytics / ROI, and planning and buying local and national media
• Demonstrated ability to grow and expand the agency’s offering at the channel level, specifically demonstrating deep knowledge of search, social and programmatic
• Influential and persuasive communicator with strong interpersonal skills; exceptional ability to grow and foster internal / external relationships
• Strong presentation and impeccable written and verbal communication skills
• Expert ability to create strategic, compelling and thoughtful written and visual strategic proposals / presentations with rationale
• Demonstrated ability to learn and understand each client’s business; act as an extension of the client with working knowledge of issues that could influence media decisions
• Proven ability to lead and develop high-performing, cross-functional teams

Preferred

• Experience managing offshore teams a plus