Responsibilities

• Serve as a senior strategic partner to key client accounts.
• Develop a deep understanding of each client's business model, growth objectives, competitive environment and priorities.
• Translate business objectives into clear, actionable marketing strategies.
• Lead strategic client conversations, presentations and business reviews.
• Establish strong communication and meeting cadences.
• Proactively identify opportunities, challenges and potential relationship risks.
• Ensure recommendations remain connected to measurable business outcomes.
• Build trusted, long-term relationships with senior client stakeholders.
• Lead the development and coordination of integrated strategies across: Paid Media, SEO & AEO, Data, Analytics & Attribution, Front-End Development, Creative, Social Media.
• Ensure each discipline contributes to a cohesive strategy rather than operating independently. Partner with functional leaders to establish priorities, KPIs and measurable definitions of success. Identify opportunities to improve performance across the entire customer journey.

Requirements

• 10+ years of experience in digital marketing, agency leadership, client strategy, marketing operations or a related discipline.
• Significant experience leading complex client relationships.
• Strong understanding of the digital marketing ecosystem, including paid media, SEO, analytics, websites, creative and social media.
• Demonstrated experience leading multidisciplinary teams.
• Strong strategic, analytical and commercial thinking.
• Ability to translate business objectives into actionable marketing strategies.
• Exceptional client-facing communication and presentation skills.
• Strong organizational, prioritization and decision-making capabilities.
• Demonstrated ability to create accountability across teams and initiatives.
• Ability to operate effectively in a fast-moving, entrepreneurial environment.

Preferred

• Senior leadership experience within a digital marketing or performance marketing agency.
• Experience working with healthcare, behavioral health, multi-location or other complex service-based organizations.
• Experience with marketing attribution and CRM ecosystems.
• Experience supporting new-business pitches, growth audits and strategic assessments.
• Strong understanding of AI, automation and emerging marketing technologies.
• Experience scaling agency processes and operations.