Responsibilities

• Plan, produce, shoot, and edit video and multimedia content for marketing campaigns, social media, web, on grounds displays, internal communications, donor engagement, and public relations.
• Serve as the Zoo’s lead project manager for video and media initiatives, managing timelines, deliverables, approvals, and cross-departmental coordination.
• Collaborate with Marketing, PR, Special Events, Development, Conservation, Education, Group Sales, Horticulture, and Corporate Partnerships to identify storytelling opportunities and meet media needs.
• Lead creative development including concepting, scripting, storyboarding, and post-production direction to ensure content aligns with brand standards and strategic goals.
• Capture and produce content for major Zoo events, habitat openings, animal stories, conservation initiatives, and promotional campaigns.
• Manage relationships with external vendors, freelancers, production crews, internal creators, interns, and broadcast partners as needed.
• Support advertising efforts by coordinating and contributing to commercial and paid media production, including agency collaboration.
• Manage, organize, and maintain the Zoo’s digital media library, ensuring proper cataloging, archiving, and accessibility of assets.
• Oversee video content displayed on in-park monitors and digital signage, ensuring content is accurate, timely, and engaging.
• Manage and organize Cincinnati Zoo’s YouTube channel.

Requirements

• An equivalent combination of education and experience sufficient to perform the essential duties of the job successfully will be considered.
• Bachelor’s degree in video production, film, digital media, communications, marketing, or related field, or equivalent professional experience.
• Minimum 4-6 years of professional experience in video production, multimedia storytelling, or digital media.
• Demonstrated experience managing projects from concept through delivery.
• Experience working with digital-first and social media video formats required.
• Valid driver’s license and ability to operate Zoo vehicles, if required.
• Strong project management skills with the ability to juggle multiple deadlines and stakeholders.
• Advanced proficiency with modern video production tools and workflows (camera operation, lighting, audio, non-linear editing, color correction, and delivery formats).
• Working knowledge of professional editing software.
• Strong storytelling, writing, and visual composition skills.

Preferred

• Valid Part 107 drone operator’s license preferred.
• Experience in attractions, non-profit, conservation, education, tourism, or hospitality industries is a plus.
• Experience managing interns and/or co-ops, is a plus.
• Animation skills and graphic design for videos are a plus.
• Ability to use AI to create efficiencies is a plus.

Benefits

• This position is full-time, salaried-exempt, and eligible for the Zoo's benefit programs for non-union employees at the first of the month following date of hire.
• We offer a comprehensive benefits package that supports employee “Total-Well-Being,” including affordable medical dental & vision coverage; 401(k) plan with company match; flexible spending accounts; company-paid disability & life insurance; generous paid time off (PTO), park discounts and free passes.