Responsibilities

• Serve as the day-to-day lead for healthcare clients, managing strategy , planni ng and execution  
• Oversee multiple projects and workstreams from planning through execution, anticipating challenges, troubleshooting issues, proposing solutions, and ensuring deadlines and budgets are a dhere d to
• Contribute significantly to the development of comprehensive and innov ative integrated communications programs, campai gn recommendations and budgeting  
• Provide an excellent level of client service by delivering projects on time and that are high quality in nature and error-f ree ; manage multiple workstreams keeping teams on task and on deadline
• Manage, mentor, and develop junior and mid-level talent by identifying skills and repositioning roles as necessary to create a best-in-class team s  
• Provide thoughtful client counsel and recommendations that reflect an understanding of client priorities, the healthcare landscape, and communications best practices
• Demonstrate strong knowledge of clients’ businesses, including competitors, product landscapes, public opinion and market trends, influencers, media dynamics, and factors that may impact communications strategy
• Apply innovative thinking to generate new approaches , alternative strategies, and creative program ideas
• Identify potential issues early, elevate challenges with recommended solutions, and know when to seek senior counsel
• Lead the development of core communications materials, including media strategies, press releases, key message documents, social media content, briefing materials, communications plans, and client presentations
• Ensure strong quality control across client materials, reviewing for accuracy, strategic alignment, clarity, and polish
• Maintain a high level of responsiveness and communicate with clients, supervisors, and account teams in a clear, timely , and solutions-oriented manner
• Motivate team members to work together toward shared objectives and high-quality outcomes
• Convey ideas clearly and confidently in client meetings and presentations
• Serve as a role model for junior team members by demonstrating sound judgment, accountability, curiosity, and openness to new ways of thinking
• Delegate effectively by setting clear expectations, deadlines, context, and measures of success
• Build program budgets, track finances, create SOWs, and support forecasting while ensuring resources align with client needs