Responsibilities

• Help a team of specialists provide on-call response and support for the client's Unisys 2200 application environment.
• We’ve got a flexible rotation schedule to ensure coverage while keeping our team happy
• Follow and execute against customer-defined policies for incident escalation, change control, testing, and promotion into production.
• Perform monitoring of mainframe databases to ensure data integrity.
• Triage and assess incidents, distinguishing between systems software issues and application anomalies or defects.
• Implement approved corrections and coordinate with change control procedures for timely remedy installation.
• Contribute to the ongoing documentation and expansion of the knowledge base.
• Advise management on technical trends and potential impacts on the application environment.

Requirements

• 3+ years of experience in managing, servicing, and supporting OS 2200 applications in an enterprise environment.
• Working knowledge of Unisys 2200 applications development and operations. Familiarity with OS 2200 systems support principles is a plus.
• Familiarity with the DMS-1100 database system and TIP transaction processing.
• Knowledge of OS 2200 development tools, operational utilities, networking, and cross-platform integration.
• Experience with the primary application technologies: COBOL and related development utilities. Experience with MASM (assembler) highly desirable.
• Understanding of job control using Executive Control Language (ECL).
• Ability to thrive under pressure to help remedy time-sensitive mission-critical issues
• Great written and verbal communication skills, adapting comms as needed depending on the audience
• Proficiency with data access methods, including DMS-1100, ISAM, and flat files.

Preferred

• Familiarity with utilities related to development and operations: (SSG, CTS, DDP, FTP).
• Ability to troubleshoot integration points with diverse external systems, such as VAX Shop Floor, Oracle ERP, Unix, Web/Java, and Windows platforms.

Benefits

• Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!
• Generous PTO and 15 company-wide holidays
• 401k with company contribution
• Paid parental leave
• Work-life balance with an emphasis on personal well-being
• Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
• A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
• Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)