Responsibilities

• As a TME, you will play a pivotal role by providing technical expertise and strategic feedback within the Product Management team
• Partner closely with engineering teams throughout the ideation, development, and launch of new features and products
• Collaborate with customers, sales engineers, and partners to drive adoption and ensure successful customer experiences
• Translate customer insights into actionable product improvements, directly shaping the product roadmap
• Take ownership of technical challenges, working cross-functionally to triage and resolve product issues alongside engineering and support teams

Requirements

• Completion within the past 3 years, or current enrollment (with expected completion within 12 months), in a Bachelors degree program in electrical or energy engineering or a related field
• Strong background in electrical infrastructure; experience with local power generation and storage is a plus
• Practical experience in business analytics and customer interaction
• Proficient in diagnosing complex issues and solving technical problems

Preferred

• Familiarity with Fault Managed Power systems and Cisco PoE products
• Strong ability to explain complex technical concepts to non-technical audiences; experience in technical writing is a plus
• Entrepreneurial mindset with a proactive, creative approach to solving technical challenges
• Proven ability to collaborate effectively with diverse groups, including customer support, partners, sales, and systems engineering

Benefits

• medical, dental and vision insurance
• 401(k) plan with a Cisco matching contribution
• paid parental leave
• short and long-term disability coverage
• basic life insurance
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• paid year-end holiday shutdown