Responsibilities

• Serve as the day-to-day client lead across Amazon, Walmart, Target, Instacart, and other marketplaces and retail media networks.
• Lead client status calls, reporting reviews, and ongoing communication, ensuring priorities, decisions, and next steps are clearly documented and addressed.
• Translate marketplace, media, and business performance into clear, integrated narratives that connect results to client objectives.
• Support the development of marketplace growth plans, annual strategies, media recommendations, retail event plans, and business reviews.
• Help clients navigate Vendor Central and Seller Central priorities, including catalog management, content strategy, merchandising, promotions, and inventory considerations.
• Partner with commerce, media, and creative teams to optimize PDPs, Brand Stores, A+ Content, and creative assets for discoverability, conversion, and retail performance.
• Coordinate retail readiness initiatives including PDP audits, SEO and keyword strategy, ratings and reviews, assortment considerations, and conversion optimization.
• Support planning and execution for deals, coupons, Prime Day, seasonal events, and other marketplace growth opportunities.
• Connect organic marketplace performance and paid retail media results to identify trends, risks, and optimization opportunities.
• Translate client feedback into actionable next steps that help teams meet and exceed expectations.

Requirements

• 4+ years of experience in digital commerce, retail media, marketplace strategy, account management, or a related digital marketing role.
• Experience working across Amazon, Walmart, Target, Instacart, or other marketplace and retail media ecosystems. Ideally you have hands on keys experience managing campaigns.
• Strong familiarity with Amazon Vendor Central and/or Seller Central, including catalog management, retail readiness, merchandising, and promotional strategy.
• Understanding of PDP optimization, marketplace SEO, A+ Content, Brand Stores, ratings and reviews, and conversion-focused content best practices.
• Experience supporting deals, coupons, Prime Day, tentpole retail activations, or marketplace promotional planning.
• Knowledge of retail media and paid media platforms such as Amazon Ads, Walmart Connect, Roundel, etc.
• Ability to interpret marketplace, media, and conversion data and translate it into clear client insights and recommendations.
• Proven account management, project management, and client communication skills.
• Ability to coordinate multi-channel deliverables and manage competing priorities across cross-functional teams.
• Strong organizational, writing, presentation, and interpersonal skills.

Benefits

• Full medical, dental, and vision benefits as well as generous retirement program
• Thoughtful parental leave and return program
• Flexible Time Off, holidays, quarterly Company “Recharge” Days, and holiday closure in December
• Ongoing learning and development opportunities
• Commitment to transparent DEIB practices