Summer Internship - Marketing & Public Relations at SeaWorld Parks & Entertainment | Orlando, FL

SeaWorld Parks & Entertainment

Summer Internship - Marketing & Public Relations

Orlando, FL (On-site)

Salary Not AvailableIntern/New GradPart time

Posted 4 months ago

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Job Summary

Drive community engagement and social listening for a SeaWorld seasonal internship, owning guest interactions and insights to inform monthly social plans.

Monitor and respond to social conversations across major channels.
Must-have: Currently pursuing a college degree and flexible availability for nights/weekends/holidays.
Standout: Strong relationship-building with guests, influencers and fans across platforms.

Job Description

Responsibilities

Park tours with members of your leadership team
Planned meeting sessions with members of your leadership team
Day-to-day monitoring and engagement in digital conversations across owned and external social media channels, including Facebook, Instagram, Twitter, YouTube, and online review sites
Respond to guests/followers in a timely manner and ultimately drive a positive recovery/sentiment within the community
Monitor, track, and report on feedback, online reviews, and comments
Build relationships with guests, annual pass holder communities, influencers and the community as a whole
Support and collaborate with the social media strategy team to generate community insights which impact planning and execution of a monthly editorial calendar social marketing campaigns, events, and promotional initiatives
Nurture a stronger sense of community and provide powerful consumer insights on our fans
Maintain active dialogue with brand advocates, prospective guests, influencers and fans
Extend visibility and grow credibility with guests by monitoring our platforms, engaging and delivering excellence in community management

Requirements

Currently pursuing a college degree
Commit to working through the 2025 peak operating season (mid May– mid August)
Flexible availability (schedules include nights, weekends, and holidays).
Excellent human relations and communication skills
Previous leadership or theme park experience is a plus
Established expertise in social media platforms including but not limited to Facebook, Instagram, Twitter, and YouTube.
Experience with online review sites such as TripAdvisor, Yelp, Google, Glassdoor and Indeed a plus

Nice To Have

Previous leadership or theme park experience is a plus
Experience with online review sites such as TripAdvisor, Yelp, Google, Glassdoor and Indeed a plus
Established expertise in social media platforms including but not limited to Facebook, Instagram, Twitter, and YouTube

Benefits

FREE park admission
Discounts on park admission tickets and passes for family and friends
Park discounts on food, merchandise, etc.
Scholarship opportunities
Exclusive employee events and giveaways

SeaWorld Parks & Entertainment

3.1 Glassdoor

SeaWorld Parks & EntertainmentTM is a leading theme park and entertainment company providing experiences that matter and inspiring guests to protect animals and the wild wonders of our world. We are one of the world’s foremost zoological organizations and a global leader in animal husbandry, behavioral management, veterinary care and animal welfare. We also rescue and rehabilitate marine and terrestrial animals that are ill, injured, orphaned or abandoned, with the goal of returning them to the wild. The SeaWorld® and Busch Gardens® rescue teams have helped more than 40,000 animals in need over the last 50+ years.We own or license a portfolio of recognized brands including SeaWorld®, Busch Gardens®, Sesame Place® and Sea Rescue®. Over our more than 50-year history, we have built a diversified portfolio of 12 destination and regional theme parks that are grouped in key markets across the United States. Many of our parks showcase our one-of-a-kind zoological collection and all of our parks feature a diverse array of thrill and family rides, shows, educational demonstrations and/or other attractions with broad demographic appeal which deliver memorable experiences and a strong value proposition for our guests.We have also produced Parent’s Choice and Emmy Award winning shows like Sea Rescue and The Wildlife Docs that celebrate real & inspirational stories of rescue, rehabilitation and return to the wild by the animal rescue, animal care and veterinary teams at SeaWorld and Busch Gardens, in cooperation with our partners also committed to care for wildlife in need.

Founded in 1959

Orlando, Florida, USA

2.4K employees (329 in marketing)

seaworldentertainment.com

38% recommend to a friend

39% CEO approval