Responsibilities

• Monitor and respond to all traffic on the Innovation Academy email account from current and prospective students, parents, and UF Stakeholders and colleges
• Manage and create content for the IA social media channels on Facebook, X, Instagram, LinkedIn, and YouTube
• Plan and create content using a scheduling system, like Buffer , to ensure continuous coverage throughout the year
• Proofread documents and emails for UF and IA branding, spelling, and grammar
• Compose the monthly IA newsletter that goes out to students, families, and stakeholders (MailChimp)
• Compose Press Releases and notable news stories
• Develop monthly Trailblazers for the website and social media content
• Co-create and proofread emails to stakeholders, students, and faculty
• Assist in the overall planning, set up, logistics and execution of all IA events – occasionally may take place outside regular office hours
• Assist the Web Developer by proofreading the website, offering suggestions, and developing content

Requirements

• Open to all non-IA Minor students who are eligible to work on campus, be employed through student Other Personnel Services (OPS), and maintain a minimum 2.0 grade point average.
• Registered students are employed on a part-time basis
• Work schedule that allows for an office presence 4 - 5 days a week for 10 - 15 hours per week between 8:00 AM and 5:00 PM, Monday through Friday
• Able to commit at least two-three consecutive semesters to the position

Preferred

• Excellent verbal and written communication skills
• Excellent time organizational and time management skills
• Excellent ability to offer strong customer service and communicate with all stakeholders
• Strong ability to work in an office environment independently and take initiative
• Knowledge of Microsoft Office Suite, including PowerPoint, Word, Excel, Outlook, Teams, etc.
• Must quickly develop an understanding of Innovation Academy policies, procedures, and program requirements– basic FAQs, general knowledge of the program, etc. – in order to efficiently answer questions via phone and email
• Strong interpersonal skills, facilitation ability (public speaking/presentations, tabling for Innovation Academy at events, etc.)
• Prior experience in an office setting, demonstrated written and communication ability, or other related work experience is preferred
• Familiarity Adobe programs, like Acrobat, InDesign, Illustrator, etc.
• Familiarity with Email services like MailChimp
• Familiarity with content creation programs like Canva