Responsibilities

• Develop and execute multi-channel communications campaigns promoting technology services and digital products.
• Draft communications including executive communications, announcements, briefing materials, FAQs, and digital content.
• Maintain campaign calendars, messaging frameworks, and stakeholder engagement materials.
• Design and produce professional marketing materials including branding, logos, slick sheets, one-pagers, digital flyers, infographics, and presentation decks.
• Ensure visual consistency and quality across all marketing and communications products.
• Support targeted outreach to technology stakeholders to drive awareness and adoption of technology services.
• Develop stakeholder analyses and messaging tailored to distinct stakeholder segments, including leadership and operational audiences.
• Track and report on adoption metrics, engagement analytics, and campaign performance.
• Support governance processes, approval workflows, and documentation management.
• Contribute to continuous improvement frameworks and future-state communications roadmaps.

Requirements

• Bachelor’s degree in Communications, Marketing, Digital Media, Business Administration, or a related field.
• Minimum of 8 years of experience in strategic communications, digital engagement, marketing, or change management.
• Experience supporting the federal government.
• Experience developing and executing multi-channel communications campaigns.
• Graphic design experience with ability to produce professional marketing materials and digital content.
• Experience supporting technology communications, including promoting enterprise IT services or digital platforms.
• Strong analytical skills supporting metrics tracking and performance reporting for communications campaigns.
• Experience creating executive-ready written products.
• Exceptional communication skills (written and verbal).
• Advanced proficiency in Microsoft Office Suite and design tools (e.g., Adobe Creative Suite, Canva, or equivalent).
• Ability to independently assess needs, prioritize work, and develop actionable recommendations.
• Strong analytical and strategic thinking skills, with attention to detail.
• Proven ability to collaborate across cross-functional teams in a fast-paced environment.
• Clearance: Applicants selected will be subject to a badging process and must be able to meet eligibility requirements for a public trust clearance.

Preferred

• Experience supporting healthcare IT communications in a federal environment.
• Familiarity with digital analytics platforms and adoption measurement tools.
• Knowledge of Agile or iterative delivery practices in a technology program context.