Responsibilities

• Lead the development of packaging marketing initiatives with operations and XCM partners
• Oversee the adoption and improvement of standard work
• Implement measurement controls (metrics and reports) for packaging marketing initiatives
• Work with cross-functional teams to solve complex problems
• Work with technology teams and product managers to develop new tools and systems to support the growth and scalability of the business
• Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
• A day in the life: Manage new and existing programs, successfully delivering difficult projects and goals across multiple organizations Work directly with operations leaders, support leaders, and third party vendors to design and deliver scalable solutions Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and deliver on-time Own program communication; accelerating progress by driving crisp and timely decisions, removing barriers, escalating as appropriate Influence design and development of strategic processes Work with program managers and business leaders to communicate and impact critical business initiatives Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions Engage other Amazon business units globally to share best practices and improve end-to-end outcomes for Amazon customers Manage post-launch support plans (e.g., post-mortem, issue/ticket management, etc.) and look for opportunities to improve program quality and operational excellence

Requirements

• 5+ years of program or project management experience
• 5+ years of supply chain experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Benefits

• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
• Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.