Sr. Specialist, Communications - Retirement Business Services

Austin, TX (On-site)

$33/hr – $43/hrSenior Level2+ years expFull time

Posted 2 weeks ago

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Job Summary

Own cross-channel communications for product and client-facing content while coordinating with Sales, PM, Compliance and Legal on messaging and disclosures, then support leadership employee communications with reports and materials.

  • Integrated communications: plan and implement multi-channel programs (email, web, events, internal messaging) for product launches and client updates.
  • Content collaboration: partner with Sales, Relationship Mgmt, Product, Compliance, Legal and Publishing to develop and refresh key materials and messaging.
  • Executive communications: assist RBS leadership with reporting, presentations, and meeting materials.

Job Description

Responsibilities

  • You would be responsible for supporting the development and implementation of integrated communication plans for products and services using multiple communications channels including but not limited to email communications, web content, event materials, internal messaging, and client meetings, while also playing a key role in maintaining disclosure language and facilitating updates to forms, agreements, and other client-facing documents.
  • You will work closely with business partners in Sales and Relationship Management, Product Management, Compliance, Legal and Publishing to support development and maintenance of key marketing and operational content, as well as external and internal messaging through appropriate channels.
  • You will also support the RBS Executive Leadership Team with employee communications, including reporting, presentations, meeting materials and more.

Requirements

  • Bachelors degree or equivalent experience
  • Strong communication skills - written and verbal
  • Experience working within a matrix organization and collaborating on cross-enterprise initiatives with a focus on meeting the needs of multiple audiences
  • Ability to foster ideation, communication strategies and increased engagement through third party partnership organizations
  • Proven ability to develop effective client-centric communications programs which generate results
  • Experience in integrated marketing and its channels: email, direct mail, print, digital, events, social media
  • Proficiency with Microsoft office applications, including SharePoint, as well as CRM software or database applications

Preferred

  • 2+ years related experience in marketing communications experience
  • Experience in financial services and/or retirement plan experience
Charles Schwab Inc. logo

Charles Schwab Inc.

Charles Schwab is a different kind of investment services firm – one that strives to disrupt the status quo of the traditional Wall Street approach on behalf of our clients. We believe today, as we did on Day 1, that when you find ways to improve the investing experience for your clients, then business results will follow. Follow our company culture at #SchwabLife and see how we give back at #Schwab4Good.Support hours: 7 a.m.–7 p.m. CT or 24/7 at schwab.com/contact-us.Social Media Disclosures: https://www.aboutschwab.com/social-media (#0424-TM8W)

Founded in 1973
Roanoke, Texas, USA
34K employees

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