Sr. Production Manager

Chicago, IL (Hybrid)

$80K/yr – $95K/yrSenior Level5+ years expFull time

Posted 5 weeks ago

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Job Summary

Own end-to-end production coordination for marketing campaigns, balancing vendor timelines, budgets, and quality while keeping clients informed and SLAs on track.

  • Production Execution: Manage multiple product categories and ensure on-time, within-budget delivery.
  • Client Collaboration: Build strong client relationships and smooth handoffs across internal and external teams.
  • Operational Excellence: Maintain data, track KPIs, and escalate issues to protect project outcomes.

Job Description

Responsibilities

  • Gather project requirements and manage all production aspects on behalf of the client, working with vendors on delivery timetables and maintaining updated status of assigned projects.
  • Input all project specifications and relevant data into an internal procurement system and maintain key data points in the system, including customer quotes, purchase orders, and invoices.
  • Execute projects within contract-specified timelines, according to budget requirements and quality standards.
  • Build relationships and communication channels with clients to ensure smooth workflow and handoffs.
  • Liaison between internal and external stakeholders, agencies, and suppliers to ensure quality and on-time delivery within budget.
  • Execute production efficiently in accordance with the procedures described in business processes.
  • Identify and develop programmatic solutions, which are both beneficial and economical for the client and HH Global.
  • Provide high-quality customer service, communicating to clients with appropriate and relevant status updates.
  • Assist Account Managers in compiling account and project updates for key presentations as directed.
  • Escalate production issues immediately to management.

Requirements

  • 5+ years of product category production experience.
  • Bachelor’s degree in a related discipline or equivalent work experience.
  • Proven success with purchasing in a manufacturing, client, or agency environment.
  • Experience independently managing multiple complex product-type categories.
  • Demonstrated relationship building through client interfacing.
  • Skilled in project management, planning, analysis, and problem solving.
  • Experience negotiating job costs and schedules with suppliers and vendors.
  • Able to work with little-to-no direct supervision while still being part of a team.
  • Advanced proficiency with Microsoft Office software, specifically Excel.
  • Demonstrated aptitude in learning new technology for application in a professional environment.

Preferred

  • Additional eStore/inventory experience.

Benefits

  • Healthcare, Dental, Vision Insurance.
  • Short-term and long-term disability coverage.
  • 401k with discretionary company match.
  • 16 days of PTO with 9 company holidays + 3 floating holidays.
HH Global logo

HH Global

HH Global is the global leader in tech-enabled creative production and procurement. With more than 4,500 team members, 26 creative studios and over 5,800 strategic supplier partners present in 64 countries, we work with the best talent across the world to partner with our clients to create big impact through big ideas. Visit https://www.hhglobal.com/ to learn more.

Founded in 1991
Fetcham, England, GBR
7.5K employees (1,195 in marketing)

Traffic Signals

Monthly Visitors
94.5K
Traffic Source Mix
Search
41.7%
Direct
47.6%
Referral
6.7%
Social
2.8%
Paid
1%

Headcount Trend

Current headcount: ~7.5K

Marketing Team

Marketing Team Size
667 (9% of company)
Median Career Experience
16 years
Median Tenure
4.1 years
Marketing Roles Posted (Last 30 Days)
5

Funding

Total Funding
$130M
Last Raise
$130M
Debt Financing, 4 years ago

Funding History

  • Oct 2021
    Debt Financing
  • Dec 2019
    Private Equity Round • $130M