Sr Manager, B2C Communications

Los Angeles, CA (On-site)

$170K/yr – $190K/yrSenior Level10+ years expFull time

Posted 11 days ago

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Job Summary

Lead Samsung Services PR and communications across global teams, shaping strategy, media relations, and executive storytelling while driving annual metrics, crisis planning, and cross-functional collaboration.

  • Own strategic B2C PR initiatives to boost brand credibility
  • Oversee media relations, executive communications, and internal/external messaging

Job Description

Responsibilities

  • Direct all strategic B2C initiatives to increase brand awareness and credibility of our Samsung Services for consumers, advertisers and partners.
  • Set key performance metrics on an annual basis and diligently track ongoing progress, with the goal of accelerating meaningful growth YoY.
  • Monitor daily press coverage for Samsung Services and stay apprised of relevant industry news and innovations.
  • Plan, coordinate and lead meetings across various teams to share PR strategies, updates and results.
  • Draft executive keynotes, press announcements, executive quotes, blogposts and more.
  • Continually refresh foundational materials including press pitches, master messaging documents, media lists, industry event databases, briefing books and award opportunities.
  • Gather internal and external stakeholder approvals across multiple internal teams and third party partners.
  • Maintain and organize a database of all press assets and images for easy access across global Samsung teams.
  • Oversee marketing communications for brand consistency via social media channels, email/newsletter distribution, as well as internal employee communications.
  • Manage product sampling for press, including device procurement, tracking, delivery, white glove installation and tutorials.

Requirements

  • 10+ years of experience in PR/communications with a deep knowledge of consumer, tech and business media. Agency experience is preferred, but not required.
  • Proven track record for developing and executing comprehensive PR strategies.
  • Extensive understanding of the OTT landscape and competitive TV/mobile ecosystems.
  • Superior written and verbal communication skills.
  • Executive presence, with the ability to influence and provide counsel to leadership.
  • Experience creating and presenting strategy plans and recap decks to track performance towards goals. Must have proficiency in deck creation and design.
  • Experience with risk mitigation and corporate reputation management.
  • Foundational knowledge in other communications channels, including social media and email.
  • Strong PR acumen and the ability to instinctually make strategic decisions.
  • Ability to juggle multiple priority projects at once without sacrificing quality or attention to detail.

Preferred

  • Agency experience is preferred, but not required.
Samsung Electronics logo

Samsung Electronics

3.7 Glassdoor

Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, medical devices, semiconductors and LED solutions. Samsung is also leading in the Internet of Things space through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top 10 global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our website at www.samsung.com and our official newsroom at news.samsung.com

Founded in 1969
KOR
167K employees (10,879 in marketing)
64% recommend to a friend
64% CEO approval

Traffic Signals

Monthly Visitors
833M
Monthly Google Ads Budget
$2.6M
Traffic Source Mix
Search
58.4%
Direct
32.9%
Referral
5.3%
Social
1%
Paid
2.3%

Headcount Trend

Current headcount: ~166.8K

Marketing Team

Marketing Team Size
8,959 (5% of company)
Median Career Experience
12.5 years
Median Tenure
5.7 years
Marketing Roles Posted (Last 30 Days)
3

Funding

Total Funding
$4.7B
Last Raise
$4.7B
Grant, 2 years ago

Funding History

  • Apr 2024
    Grant • $4.7B
  • Jan 2023
    Post IPO Equity

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