Responsibilities

• Operate with a high degree of autonomy, independently managing multiple projects and workstreams simultaneously without requiring close direction or oversight.
• Apply strategic, high-level thinking to anticipate workflow challenges, identify risks early, and develop proactive solutions that keep campaigns on track.
• Exercise sound judgment in ambiguous situations, making confident decisions on prioritization, resourcing, and escalation paths that serve both project and business needs.
• Serve as a trusted senior resource for internal teams and stakeholders, bringing a solutions-oriented mindset and a calm, authoritative presence to complex or fast-moving projects.
• Lead the creative development process for acquisition campaigns and social initiatives, coordinating with internal clients and agency partners to ensure visual assets and copy strategies align with business goals and brand standards.
• Manage and support fully integrated campaign efforts — spanning UX/UI, social (organic and paid), digital, and other creative channels — ensuring high-quality executions across all touchpoints.
• Measure success through alignment of creative outputs with project objectives, timely delivery, and contribution to overall campaign performance.
• Lead creative account workflows from initiation through final delivery across all creative channels, managing day-to-day production, account operations, and project coordination for both XD and social workstreams.
• Independently scope and monitor workloads across simultaneous projects; proactively identify and communicate timeline risks, resource constraints, deliverable schedules, and scope changes to stakeholders.
• Manage day-to-day escalations and troubleshoot creative production challenges, ensuring workflow blockers are resolved quickly and teams remain on track.

Requirements

• Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required)
• Acceptable areas of study include Marketing, Advertising, or related field
• 4-7 years Solid Creative Account Development Management (client and/or agency experience).
• 4-7 years Ability to manage innovative creative ideas while adhering to brand guidelines.
• Strong understanding of Direct Marketing techniques.
• Ability to optimize creative based on results and handle multiple projects simultaneously.
• At least 18 years of age
• Legally authorized to work in the United States
• Travel : Travel Required (Yes/No): Yes
• DOT Regulated : DOT Regulated Position (Yes/No): No
• Safety Sensitive Position (Yes/No): No

Benefits

• Annual stock grant
• Employee stock purchase plan
• 401(k)
• Access to free, year-round money coaches
• Medical, dental and vision insurance
• Flexible spending account
• Paid time off
• Up to 12 paid holidays
• Paid parental and family leave
• Family building benefits