Responsibilities

• Own key components of field marketing operations, ensuring work moves forward efficiently and consistently
• Manage field marketing requests, including prioritizing initiatives, resolving issues, and escalating risks when appropriate
• Serve as a key point of contact for field teams, providing clear guidance and support on marketing processes and requests
• Lead conversations with regional leadership to develop center marketing catchments using data mapping tools and translate outputs into clear recommendations and next steps
• Lead onboarding and training for center practice managers on marketing initiatives, tools, and processes
• Champion compliance with marketing and event requirements with field teams and help stakeholders navigate those processes effectively
• Partner with Legal and Compliance to manage approval workflows for custom event types and ensure adherence to marketing and event guidelines
• Collaborate with the internal team that supports insurance agent partnerships to develop tools, materials, and communications that strengthen field execution and drive stronger results
• Collaborate with cross-functional stakeholders to coordinate marketing support for new centers and center renovations, including artwork installation, new center kit shipments, and catchment development
• Analyze project, operational, and field feedback data to identify trends, surface root causes, and recommend improvements

Requirements

• 3–5 years of experience in project management, operations, marketing operations, or a related field
• Strong ability to manage priorities independently in a collaborative environment
• Experience working with cross-functional stakeholders and influencing execution without direct authority
• Strong communication skills, including the ability to explain complex processes clearly and lead effective working sessions
• Demonstrated ability to analyze operational or project data and translate findings into actionable recommendations
• Strong ownership mindset, attention to detail, and discipline against timelines and deliverables
• Experience with project management platforms
• Bachelor’s degree required

Preferred

• Experience with Asana and Smartsheet
• Experience managing external vendors or partner relationships

Benefits

• This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
• Additional details about available benefits are provided during the application process and on Benefits Moments .