Responsibilities

• Support end to end execution of all customer upgrade communications (primarily e-mail and SMS): Creative development, management of agencies / vendors across multiple projects simultaneously
• Support the always-on test and learn roadmap, including but not limited to: Subject line testing, imagery / color testing, messaging, journeys (in conjunction with digital marketing)
• Ensuring that communications strategies and creative executions are optimized to resonate with high-priority audiences / segments
• Oversees campaign operations accountability and output throughout the Marketing Communications development process
• Consults with leader regarding strategy, content, design and production of all marketing materials and is responsible for ensuring accuracy of content before being communicated
• Ensure project goals, timelines budget parameters are maintained. Ensures key Marketing Communications programs are communicated both internally and externally
• Regular, consistent and punctual attendance.
• Other duties and responsibilities as assigned.
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Requirements

• Bachelor's Degree
• While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
• 2-5 Years
• Customer Experience (CX); Multitasking; Time Prioritization; Collaboration; Adaptability; Detail-Oriented

Benefits

• Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.